-
November 2023 by Carolyn Edwards
It was a busy morning for flat tires. I had tried to get Britton's Truck Garage but all that guy did was Charge me $20 to put some air in my tire! Outrageous. I managed to get my car to Plaza Tire Service and they fix my flat for $26. They did a great job compared to Britton's Truck Service who is a complete rip off.
-
November 2023 by Robert Newman
Needed an alignment and a couple other issues addressed. Got all work done very efficiently and I like how they can send you a whole workup including photos or video if applicable so you know it's legit.
-
November 2023 by Rebecca Flores-perez
I do not recommend going here unless you have a detailed knowledge of exactly what you need and want for your vehicle. Meaning, if you can fix it for yourself... do so!
-
October 2023 by Geoff Booker
The entire experience was a joke. They called the wrong number after I updated it so I waited an hour for their call, until calling to find out it had been done, just sitting there. I told them I was a vip member and I had a coupon. They still tried to charge the regular amount and added an extra fee that was not listed in their pricing.(I was told it was for shop towels ???) They also found some other misc. things that needed attention but didn't say what the new total would be. After finally getting a new quote it had gone from $69.99 to $311. The feel from this store is price gouging or deceptive pricing is part of their everyday routine. Similar treatment was used on my mother -in- law. She just didn't catch it until it was too late. Never let an older loved one or friend go unaccompanied. They will, in my view, 100% take advantage of any and everyone they can! We will not be using the Metropolis IL store EVER AGAIN. Please use extreme caution if you do.
-
September 2023 by John Paul Endab
Very accommodating! Our car was serviced though we just walked in and no appointment was made before hand. Thank you! ?
-
August 2023 by Angela Johnson
I called on a Saturday at noon, store closes at 1. They got me in and on my way in less than an hour. Replaced all 4 tires and brakes that I didn't know were bad. Brad even drove to the local parts store to get the brakes so they could put them on same day! Excellent service we will be back!
-
August 2023 by Brandon Hendrix
We experienced a blowout while traveling at night, and had the vehicle towed here. I arrived the next morning right at opening, and the team here did an awesome job of assuring me that they would get me back on the road shortly. I had two new tires installed.The customer service was outstanding and their professionalism was excellent. Thanks!
-
July 2023 by Lora Caselton
They were awesome. We are from Iowa moving to Florida hut a pothole. They explained what I needed to get and were very quick. Very friendly and helpful. I would give more stars if I could.
-
June 2023 by joseph malear
Friendly and knowledgeable staff.Quick service.I'm glad I went with premium alignment.
-
June 2023 by Serena Long
Plaza Tire has Always Been a Great Place to get all my car care needs met with the best prices and best service around.That’s why I always return for my oil changes and tire rotations and Front end alignments.They can do it all as well as let me know when my cabin air filters need to be replaced!!
-
June 2023 by Tillie Nance
Camping in area and one of my tires went bad. Stopped in closest Plaza, which was in Metropolis to have tire replaced. They did not have what I needed for my warranty and closest Plaza appx 1 hour away. They called next store to make sure they had tire in stock and to let them know I was on my way. They were kind enough to put a different tire on so I wouldn’t have to drive on interstate with a donut spare tire. I appreciate all their help. Great customer service
-
May 2023 by Lisa Reiss
They were able to see me promptly, called me when they identified the issue (a large nail in the tire wall), explained my options and replaced the tire. They also helped me open an account with them. I was very pleased with the service!
-
April 2023 by Brittany Sapp
My friends and I were on our way to Nashville and our brakes failed. It was an hour before they closed and bead made sure we got all fixed up with new tires, brakes and rotors and back on the road safely! He was absolutely amazing and we appreciated the amazing customer service so much!
-
April 2023 by Colleen Quirk
Great place, honest, fair and fun. The guys that helped us had the best sense of humor. Worth a lot these days. Had car trouble ended up in Metropolis IL for the evening. First thing in the morning these great guys took care of the car quickly kindly and we were on our way. Thank you for great service at a very fair price.
-
April 2023 by Heather Phillips
Frank was kind and attentive to our service needs, and his team of mechanics were insanely quick to get us back on the road! Superman wasn’t as cool as the guys at Plaza Tire!