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“Mark Cole in Technical Support is absolutely wonderful! We worked together all day trying to troubleshoot the Vyntus One, and after his persistence and five phone calls, were able to fix the issue! Thanks again Mark!”
“Having my power chair makes me feel secure and safe. Servando is one of the most considerate persons I have ever met. He truly cares about his responsibilites and goes above and beyond to provide the best experience ever. Thank you Patients Choice.”
“I have to say this company has come through over and over again with donations for our rescue. I wish other companies had the compassion and understanding how important donations help low income or struggling businesses to continue in their efforts to make a difference in this world. To all that work there and all the management team, our animal rescue shelter is greatly appreciative for your generosity of puppy pads.
What an amazing company.
Barb Petersen
Stray Paws Rescue St. Peter's, MO”
“I’ve been using Mark drug for my breast pump needs since 2019. I’ve been through multiple kids now and Teresa is such a blessing. She’s very informative, quick to respond and patient. I’ve been telling my new mom friends to reach out because she’s so helpful and makes a complicated task so easy. You have to juggle so much when becoming a parent, having at least one thing simplified for you is great.”
“Lang is the best!!! Best customer service and Jacob best service technician. So smart, kind and solved my problem with my chair lift. He is an asset to the company.”
“Rick was very good at explaining the use of my new c-pap machine and my cost. I have been using c-pap for oover 10 years and Rick gave me information that I had never heard. He helped me try a new face mask which is great! Thanks Rick for your time teaching me the use of my new c-pap equipment!”
“This place was beyond helpful and professional. PLUS I called only 2 days after a tornado ripped the roof off 1/2 of their warehouse building and they were working with spotty internet. They were still able to deliver what we needed and when we needed it. I would highly recommend!”
“Our facility recently ordered a refurbished surgical table from Alternative Source. After researching several different vendors, we received the most competitive quote from Alternative Source. Monte Montain was very knowledgeable and responsive and wonderful to work with. We were on a tight timeline due to Covid and Monte went above and beyond to ensure that we would receive our table in time! Even after the sale was complete, Monte was incredibly responsive to my questions. The table was in excellent condition. Thank you so much! Highly recommend!!”
“Needed some help today updating my AED accessories. Called and talked with Alex. He was awesome! Worked with me on phone and online to make sure I was getting the correct products. Great customer service!!”
Open 24 hours
50 Lakeview Pkwy Suite # 121, Vernon Hills
Medical Supplies
“Pros: Excellent customer service and alo reps that I spoke with were knowledgeable and ensured I was receiving professional service as well as accurate information per my request. Cons: Received tracking notification that my items were delivered when they had not yet been delivered. Delivery takes way too long!”
“I found my CPM machine at this location very last minute. I cannot say how much this has helped me in recovery. Very appreciative of the helpful service and reasonable prices ?”
“Absolutely wonderful experience. I needed supplies for my Cpap and walked in without an appointment. Dion was very courteous and responsive. He even called my Sleep Dr in Georgia to get my prescription. I also lost my wallet and did not have my insurance card so he allowed me to text a photo of it and got it all authorized for me. Very impressed with his service and customer care - definitely recommend.”
10:30AM - 5:30PM
401 N Riverside Dr #2a, Gurnee
Medical Supplies
“This is a family owned for a zillion years company - they really take care of you and give you advice like you were family too! They have been SO helpful to me over the years, esp with compression stockings, which are wonderful - IF they fit just right! When you buy from the Steele family they WILL FIT GREAT, cuz they measure you and explain all the options and listen to your needs & concerns before guiding you to the best product for YOU!As for the guy trashing Steele about a $99 toilet seat - REALLY?!? YOU chose to call and not buy from them because your needs were clearly different than their inventory. Are you looking for durable medical supplies or some generic big-box-store special from China? They are not the same thing. What kind of jerk trashes a reputable, dedicated small family niche-service business like this?”
“The best company which I worked with. If you want to buy probe, or some parts to ultrasound machine or even when you want to buy the whole thing. This is the best place where you can do it!!! And a special gratitude to Christine as a very professional and patient person.”
“These vials are great quality at a great price! Our pharmacy orders a large number of vials every month and they always arrive in great condition and in a timely manner. Ordering online is very easy and the service is amazing. The 13 & 16 dram prefer vials are exactly what we need for dispensing. We will continue purchasing from The Vial Store!”
“New building with dock locks and plenty of room to maneuver (sorry it's a trucker thing, if you got to ask you wouldn't understand)! 100% better than their old location in Libertyville!”
“I have ordered personal hygiene baby products from Unique Medical Supply several times and they had the best price and they shipped promptly... What more could you ask...?”
8:00 AM - 5:00 PM
900 Technology Way Ste 120, Libertyville
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“The only place I can find Terumo 19 gauge needles in stock. I use them for sub q fluids for my cat with CKD and they make the experience so less stressful. Shipping is low, they have good communication and I will definitely keep them as my go to for supplies.”