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September 2023 by Thikk Nikk
The customer service was great! The staff was nice and accommodating. Very clean waiting area, I will continue to do business with A+Service: Brakes
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June 2023 by Jasmine Lindsey
My car broke down March 22nd 2022. After calling a Tow truck he came and recharged my battery. He informed me that it’s my alternator that caused my vehicle to break down.I had it towed to the shop the tow truck driver recommended, he said the owner would look at my car in the morning. That very morning on the phone speaking with the owner I voiced that I’ve been doing research and the problems I’m having points to problems with the alternator; and the tow truck driver saying it’s indeed my alternator. It was the weekend he then said he’ll call me back . That following Monday April 24th 2022 he informed me that it wasn’t my alternator. My car was running ,it was ready to be picked up and my total would be $600. That following day Tuesday April 25th 2022 I picked my car up they informed me that my alternator was fine and they just needed to clean some pipes. A few days later on Friday April 28th 2022 my car wouldn’t start. The same problem I had initially. I called A Plus Auto and informed them I’ve only had my car for a few days and it’s doing the same thing! They told me to bring it back in. After calling another tow truck I get to the shop and they tell me to give them some time. Someone called me from the business and told me I needed a new battery. The following day April 29th I purchased a new battery and paid the employee at the shop $40 to put my battery in. As soon as I turned off their lit my car started to shut down. I took it back, i called the next day and this is what made me believe I was being scammed. The owner got on the phone and said hello we checked your car and it is your alternator!! It’ll be another $700 and we don’t offer refunds. I immediately felt sick to my stomach. I told him I would give them a call back . 2 days later I had my car towed to my home and it is indeed still sitting there. After doing more research their are multiple complaints pertaining to this place of business! Please help !!!
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April 2023 by Gaelyn Thomas
I highly recommend this Auto Repair. They’re honest, efficient knowledgeable and trust-worthy.
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March 2023 by XxxRysta S.
I took my car in about two weeks ago because my regular mechanic was out of town. if you are a single woman or a woman period, DO NOT, I repeat, DO NOT let these people service your car! The manager or owner Angel RIPPED ME OFF!!! I know that before I took my car in, all I needed was an oil change but this guy insisted that I needed a tune-up. So I went ahead and let them do the tune-up. Plus he quoted me $1,200 for a $300 job. Then when my mechanic got back in town he told me that he had just did a tune-up 9 months ago. The worst part is that a friend had recommended me here. Angel is a spineless unscrupulous person. I can even call him a man. I will be filing a complaint with BBB. By the way Angel, I used to work at Velazques so I know that quote was bogus!
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January 2023 by Elizabeth Conner
Went to A Plus Auto Service 1 for the first time last week, and it was hands down the best experience I’ve ever had at a mechanic
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October 2022 by Jennifer E.
I called a day prior to bringing my vehicle in. I was told it would take about an hour to fix my car. The next morning about 8:45AM I dropped off car gave name and number and was told yet again it would be an hour. I took an uber home. I called about 2:30PM. I was told there were 15 cars ahead of mine but it would be taken care of and I would receive a call back. I needed my window raised thats it. I called back at 4PM no answer. I called at 5:45PM no answer. They close at 6PM. The next day I call from a different number only to find out my car hadn't been touched. I take another uber back to F- Auto and ask for my car. Its 10:30AM they open at 8AM. I speak with Louis and he tells me he is sorry for the miscommunication. My statement was... there was no miscommunication, I was clear and so were you... you guys suck. My disgust was apparent. I took my car down the street to Bellaroma Auto repair where I had excellent speedy service.
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July 2022 by Luis Castro
Incredible service and legit honest mechanics. This place is always really busy but it's because they are good and honest.
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April 2022 by Tec Foods R.
They are professionals in vehicles , they know what exactly wrong with it , good place to get it fixed
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April 2022 by J.ALVA
Fast friendly service. Reasonably priced great work. Truly an A+ experience overall. Found my new go to shop for all my car needs.
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April 2022 by Bedir Rodriguez
Nope never again. No experience in the jobs they do. Things were not properly put back. Thing they took out left on top of the engine where more damage could have caused if I didn't inspect car before paying. Save the trouble and stress and go else where.
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February 2022 by jhaaremkrattoz
$900 wiring harness change that took about an hour and a half to do, two hours tops. Job was done but too overpriced and they forgot to put back the engine coverings and give them back.
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November 2021 by Jose De La Rosa
So a few months back I wrote a bad review for this auto mechanic shop. For what ever reason's I had, i had an issue with my car a week ago for a part that was replaced at this shop. I took it back and Angel was very professional about the warranty on the part and labor didn't charge me a penny. he took the time to replace it with a new one and problem solved on my car. Just wanted to thank him and his team for carrying for people that spend a lot of money on maintenance and repairs on their vehicles.Services: Oil change
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September 2021 by Anthony Moss
They remove my cover from underneath my car to do a oil change and didn’t put it back ‘plus threw it away and haven’t heard back for them to replace it .. cause they can’t find the part at a junk yard to save them money to replace the part because it’s expensive at the dealership for a vw truck so am wait for it . It’s been a month since the repair was done . Also told me I don’t need it .. smh reallyI also had the breaks replaced before this incident and was charged $500 to replaced only the rear breaks and I purchased my own parts and the breaks came with new hardware but they used the old brackets instead of the new ones that came with the purchase of the break pads but told me it would cost me more to replace the bracket?? Smh expensive and half did the job ..Services: Engine repair
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September 2021 by Dana Burnett
They are professional, committed, and most importantly trustworthy. They make sure to keep you updated with the work and do what is needed. They are up front with every thing, I have never had any issues and would highly recommend them!!!
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August 2021 by Still Living
had some suspension work done and they did a great job i have no complaints. i would highly recommend them
