Advance Auto Parts is a great store with good customer service. The employees are helpful, putting windshield wiper blades on vehicles for customers who cannot figure it out themselves. However, some customers have experienced a lack of knowledge from the staff, which led to mistakes that almost cost them an engine, causing frustration. Overall, the store is recommended, but customers should ensure the staff's advice is reliable.
The manager Randy was extremely pleasant and helpful. From the initial phone call to the thanks for visiting his establishment, I was grateful for his top notch customer service
September 2025
Got what I needed was in and out no lines and great customer service
August 2025
They didn't have my part, and could not order it. And then they actually got on the phone and called an aftermarket dealer and found the exact part for me. Its expensive for a 1999, it was in stock a d not too far.i had it in an hour.