CVS Health is providing coronavirus (COVID-19) testing services, with lab and rapid testing options available in select states. Eligibility requirements and high demand may affect testing availability and turnaround times. Customers praise the helpful and friendly staff at various CVS locations, highlighting the wonderful service they receive, from assisting with in-store purchases to efficiently handling pharmacy needs. However, one customer expressed disappointment with a new manager, describing him as unpleasant and rude. Overall, CVS is appreciated for its convenient and affordable offerings, as well as its caring and attentive approach to customer service.