Firestone Complete Auto Care in Midlothian, IL is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The store is clean and offers fast, friendly service, often performed in a timely manner. The staff is welcoming, courteous, and treats customers like an old friend. They are friendly, honest, and helpful, clearly explaining issues and offering advice without trying to upsell. The team provides comprehensive solutions and fair prices, always aiming to offer the best deal. The service is reliable and affordable, with a pleasant experience that makes customers feel they have found a new vehicle maintenance home. The expert team gets you back on the road quickly.
The crew were welcoming and personable. As I waited for my vehicle, I've noticed the same level of professionalism for everyone who came in. And one of the members was very patient with a customer who became upset at nothing Firestone had control over.
June 2024
I highly recommend them. They were friendly, honest and didn't try to upsell me. The store was clean, service was done quickly. Jeff was awesome. He clearly explained issues with my car and took care of them. The store was quiet so I was able to work. They treated me like an old friend although it was my first visit.... read full comment
May 2024
Steve has taken good care of me each time I’ve come here. He’s a straight shooter with his advice, and always seems to offer me the best deal he can. Prices are fair and the service is always performed in a timely manner.
