Great Lakes Auto House is a highly recommended business for buying cars, offering a positive experience for customers. Customers praise the dealership for its good customer service, with staff members like Sam, Denise, Zach, and Destiny being especially helpful and attentive. The dealership provides a 3-month warranty on the motor and transmission, which adds confidence to buyers. If future work is needed on the vehicle, the staff will install parts for free, showing their commitment to customer satisfaction. Many customers appreciate how easy and quick it is to get approved for financing, with some mentioning they received approval within minutes. The staff treats customers like valued individuals, making the process smooth and straightforward, even for those who are not comfortable going to car dealerships alone. However, some reviews mention issues with vehicles purchased, such as the need for brake replacements, sensor repairs, and check engine lights. Despite these concerns, the dealership's willingness to address problems and uphold their warranty is noted. Overall, Great Lakes Auto House is viewed as a trustworthy place with helpful staff and good service, making it a solid choice for those looking to buy a car.
Excellent cars and much help with customer support.
September 2024
Great services , They have the best customer service and financing options available Got me approved for my Hellcat in minutes Ask for Denise Gonzalez . She’s the Best !!!
September 2024
I never go to car places by myself but when i came to this auto shop i came alone and i had the best experience. it was quick and easy. i got the information i needed and they were very helpful with everything i needed. Sam and denise were excellent and i suggest coming here and asking for them.
