Great Lakes Auto House is a highly recommended business for buying cars, offering a positive experience for customers. Customers praise the dealership for its good customer service, with staff members like Sam, Denise, Zach, and Destiny being especially helpful and attentive. The dealership provides a 3-month warranty on the motor and transmission, which adds confidence to buyers. If future work is needed on the vehicle, the staff will install parts for free, showing their commitment to customer satisfaction. Many customers appreciate how easy and quick it is to get approved for financing, with some mentioning they received approval within minutes. The staff treats customers like valued individuals, making the process smooth and straightforward, even for those who are not comfortable going to car dealerships alone. However, some reviews mention issues with vehicles purchased, such as the need for brake replacements, sensor repairs, and check engine lights. Despite these concerns, the dealership's willingness to address problems and uphold their warranty is noted. Overall, Great Lakes Auto House is viewed as a trustworthy place with helpful staff and good service, making it a solid choice for those looking to buy a car.
I found EXACTLY what I was looking for- an awesome jeep at a great price. Everyone, and I mean EVERYONE was so nice, and professional. I highly recommend anyone to look on their website to look at their vehicles and come look, and meet everyone, too! Thanks again, everyone!
December 2025
Denise Was a great saleswoman got me in and out with a very reliable car and was personable will recommend everyone ik here!!!
December 2025
Thank you Denise for some ✨ stellar ✨ customer service and a painless process!
