Great Lakes Auto House is a highly recommended business for buying cars, offering a positive experience for customers. Customers praise the dealership for its good customer service, with staff members like Sam, Denise, Zach, and Destiny being especially helpful and attentive. The dealership provides a 3-month warranty on the motor and transmission, which adds confidence to buyers. If future work is needed on the vehicle, the staff will install parts for free, showing their commitment to customer satisfaction. Many customers appreciate how easy and quick it is to get approved for financing, with some mentioning they received approval within minutes. The staff treats customers like valued individuals, making the process smooth and straightforward, even for those who are not comfortable going to car dealerships alone. However, some reviews mention issues with vehicles purchased, such as the need for brake replacements, sensor repairs, and check engine lights. Despite these concerns, the dealership's willingness to address problems and uphold their warranty is noted. Overall, Great Lakes Auto House is viewed as a trustworthy place with helpful staff and good service, making it a solid choice for those looking to buy a car.
Great service. Everyone is always so nice and helpful. I bought my truck from there and any repairs needed were always taken care of in a fast and efficient manner. Denise is the best so sweet and understanding. Would highly recommend
April 2026
Denise was a great help. She gave good customer service and went above and beyond to make sure we got something we needed. Our car is running great. It’s a great place to go if you’re purchasing a car the other staff members were great as well. Nice people I recommend.
April 2026
Me & my wife had a wonderful experience and the front desk sales lady Denise was very helpful thru our process there. Very recommend for customers. 5⃣ ⭐
