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October 2025 by Kathleen Gray
It's a great company everybody should go there to get some really great insurance
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October 2025 by Brittni Crosby
Highly recommend Joyce as your Agent. She’s great, friendly and response fast. She’s very professional and gets the job done.
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June 2025 by Brian Haggerty
Fantastic professionalism. Thank you both so much.
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June 2025 by Lemaadel Ahmedou
Best service
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January 2025 by Matthew Foster
Great customer service, very friendly staff!
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December 2024 by Jovany Hall
I love the insurance company very friendly very helpful and gave me a great plan I recommend this to first time drivers with getting there insurance! They treat you like family all the time and always have a positive attitude when I walk in!
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February 2024 by Judy Defrancisco
Not too pleased that the reason my rates are a lot all the time. And I only have liability go figure
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November 2023 by Chris Doby
DO NOT USE NORTHWEST INSURANCE NETWORK. I had a poor experience with them and their SR22. The agents repeatedly took down my info incorrectly, which caused me to be ARRESTED TWICE and car towed once. $700. I had two get a lawyer to explain to the courts that it was not my negligence but a clerical error but the insurance company. I called to speak to someone to fix the situation and to get a reimbursement on fees. I only got the run around, or no one was available. I would normally leave a bad business, but by law, I had to use them or I would have to restart my 3 year SR22 payments from the beginning. The midlothian location purposely avoided me and the phone customer service team was equally terrible on answers and resolving issues. DO NOT USE THIS COMPANY.
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March 2023 by Ayana
Maurice and team at the Midlothian location are amazing. I walked in with an urgent issue and they were helpful and courteous the entire time. He was able to get me in and out within a few minutes and I’m forever grateful. What would have taken hours he was able to fix in 5 minutes.I am big on customer service and Maurice and team knocked it out the park. He didn’t try to sell me unnecessary services and was 100% concerned about solving my problem. I can’t recommend them enough!The location itself is clean and there’s tons of parking.
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March 2023 by Delores Rivera
Maurice & his staff know how to provide professional friendly services! Been with them since I was 18! Still with them today; over 15 years of excellent services!
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March 2023 by Deirdra Hart
They are good ?
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March 2023 by Chiquita Harris
Kimberly, Maurice, and Joyce are wonderful people to work with. They have you in and out the door. No long wait times. They are amazing people and I love the fact that they are customer-service driven!
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March 2023 by Kimberly Dixon
Maurice Valentine was awesome he was attentive,knowable and even gave me info for roadside assistance. I highly rcommend him
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March 2022 by Verna Stone
Maurice is very professional
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March 2022 by Terry Tyson
They are very helpful
