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January 2024 by robin smith
Angie hepled me clear up a proof of insurance for the state of IL just minutes after I called their office.
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January 2024 by Christine Swanson
Angie and Neil are absolutely wonderful. They are very kind and always have the answers I need. They also are very prompt! I appreciate them!!!!!
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November 2023 by Eric Mail
We've gone through Neil for a number of insurance products over the years. Whenever we have had questions or things have come up the office has been quick to help.
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November 2023 by Sandra Igou
Angie at this office was amazing. She made everything easy, phone calls, texts and emails all at my convenience. The in-office experience took two minutes and was effortless. Also she saved me money on both my car insurance and my home insurance! I’m excited to be under the Neil Ferrari umbrella lol
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November 2023 by frodean M
When we found Angie at State Farm, it was immediatly like finding a long lost family member! Jessica and I both think that Angie and Neil are fantastic people and we wouldn't trust anyone else with our home, business or auto insurance. It's nice getting free stuff when we come to the office too. ? When anyone asks me about insurance, I send them to Neil and Angie! Thanks for being so awesome!
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November 2023 by Maurice Patterson
I had a very pleasant experience with Angie, and everyone at Neil Ferrari of Milan, Illinois. They help me transfer insurance from a different state, as well as help me with a great policy for auto, and home insurance. And just recently help me with pet insurance. Very quick service, and will get back to you shortly if all info is not present at the moment.
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November 2023 by Joe R
Angie is a star and problem solver. Felt comfortable day one dealing with office. She stays on top of things. Also has gone out of her way to help with other related issues she has no gains from. Time is unpayable back, she has given her time a few times to help me. I truly appreciate it Angie. Thank you and to the staff.
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November 2023 by Jason VanThournout
We’ve had State Farm for years and Neil and Angie are absolutely fantastic to work with. Always friendly and knowledgeable. The only downside is is when I stop in, myself and Neil spend a little too much time talkin about the Bears,Illini, and Cubbies!?. They’ve been my agents for years and hope it continues for many, many years to come. Thanks guys!!!!!
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November 2023 by Angela Janssen
Neil and Angie have been taking care of all our policies for years - they’re practically family now. ? Amazing team and fantastic customer service!
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September 2023 by Omar Pavano
As I was on my journey of seeking out a new provider for my home and auto insurance, I had a friend recommend Neil Ferrari with State Farm. I reached out to the office and Angie was amazing. After I got her all of the pertinent information she needed, I had quotes in my inbox in a matter of hours. I was very surprised at the amount of money I would be saving leaving Progressive. I never felt pressured, and all my questions were answered promptly, and honestly. I would recommend this outfit to all of my friends and family.
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September 2023 by Barb Esp
Terrible service after 30+ years, told to call elsewhere, use an app, everything except help me resolve the problem with a claim. Neil was very unprofessional, at office in basketball shorts like he was heading to a pickup game rather than working. Switched to a new company, exact same coverage/deductibles, plus cut cost for insurance by 50% … and there is a person who will actually help when I call! Don’t bother with Neil!
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September 2023 by Kenny Crossley
The young lady Angie was very helpful and had a quote back to me within 20 minutes of me calling. Makes shopping for insurance much more easy that way.
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August 2023 by Areuacat Combat
Angie is great !!!! Thanks State Farm for helping me through this mess. (Adding on to this post.) Angie was able to find me some good rates , thanks again
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July 2023 by Sunshine514 Meirhaeghe
Angei and Neil always makes us feel like we are part of a family, they are there to give us the best rates as possible and are very friendly and honest.. thank you to the two of them for all the hard work and dedication that you both do.. Lisa
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July 2023 by Greg Conroy
Anjie and Neil made switching my insurance to State Farm a breeze. Their professionalism, courtesy, and warmth instills confidence that they’ll take care of you if problems arise relating to insurance needs.
