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“I went there to request a replacement debit card. Tina P. handled it with ease. I mentioned that I was having trouble accessing my account online and BAM, Tina figured out the problem, and helped me set up the mobile app. Thank you Tina for the exceptional service.”
10AM - 1:30PM 2 - 7PM
1530 W Hwy 50, O'Fallon
Banks
“I had a wonderful experience with Robert Zoe and latesha … all three of them had great customer experience and they worked with me with my check as well … well respected adults thank you ;)”
“We love the Busey Bank in Swansea, IL. on Sullivan!! Caring, friendly and kind! They are the best in all banking needs! Go above and beyond!??❌⭕️♥️ Thanks for all you do! ?? Jones family”
“Wow, what an amazing bank. The ATM was one of the best I've ever been to before! Fast function, cash request denomination, and new money! This branch impressed me! 5 ?”
“I went to the bank today, Alyssa told me good morning took care of my transaction. She was very polite and nice. She is very fun to talk to and friendly. It made my banking experience fun and exciting.”
“Used ATM. Great feature they have now is the ability to choose which bill denomination you want to get (instead of getting a wad of 20 dollar bills). You can get 20s/10s or 5s!!”
9AM - 5PM
1300 N Belt W, Swansea
Banks
“I have been with Regions for many years.. The Swansea Branch is terrific...Joe Rossi and Angel are right there to help when I walk in. I know any question or issue I have will be researched quickly!”
“I’d like to give a 5 star review to Midland Bank in Smithton, Il and especially Devon, on the front line. We were planning a high school 50th class reunion and we needed to open an account to start collecting funds and writing the necessary checks. There wasn’t anyone else on the committee who was able to find a bank that could meet our needs without a monthly fee for maintaining the account. I had already checked with other banks in town and they had no account that would work so I was very surprised when I went into Midland and Devon was happy to help! He was so knowledgeable about the different account options and was able to open a LivSimply account for us with only a $50 opening balance, no daily balance requirement and no monthly service fee. It’s exactly what we needed and the account was set up in a few minutes with Devon’s expertise! Eight months later our reunion is over and was a huge success. No where along the line was there even a hiccup with how smoothly the transactions went with Midland. Thanks so much to them and to Devon for making this banking experience so easy. I cannot recommend them enough!”
9AM - 5:30PM
401 S Illinois St, Belleville
Banks
“I have banked with FCB for the last 16 years. It is apparent that FCB truly cares about their customers. The customer service has a small town feel but the professionalism is top tier. Great customer service, top tier professionalism, great rates and many banking options to fit your needs.”
“Brenda Wagner is an AMAZING manager. She always helps me out to solve my problems. I feel confident to share my issues with her. Also, I like to see her constantly because she makes me feel like I know someone who cares. If there are more than five stars, I will give her more.”
9AM - 5PM
406 N Main St, Smithton
Banks
“I have never had such exceptional customer care from a bank. Erin, gives such an amazing personal touch. She calls to find out about unusual activity instead of other banks just blocking cards. She helped with a mortgage auto pay set up that got taken out too soon. She had it resolved within minutes and money back in my account by the next day. I actually, look forward to going to the bank now. And, who says that? Thank you Erin! And, regions bank for hiring the very nice, understanding, smart, efficient, quick to solve a problem quickly and with a smile. She is wonderful, very professional young woman. I dunno much about regions everywhere. But, 51 years old, and this one, is the best banking experience i have ever had in my life.”
“Ive been banking with them for almost a full year and i love all of them they r always so positive and happy and they always help no matter what but most importantly the personal bank andrea was so sweet. My bf recommended me to join you guys and he had been banking with yall since he was 16 and hes 21 now almost so I definitely trusted him and i love it no money is stolen from my account like my previous bank and i dont have to fight them on giving me my money when i get payed”
“Best place to get a home loan . Yea your bank dont trust loan sharks go with your bank. Tracy wolf did a great job fast and help us get the loan for a nice house for a low rate . Well done better than scott credit by far. Thanks tracy best out there with experience.”
“Not only did this location help me with a new card because of fraud charges… the manager Sandy is the most helpful manager I have ever encountered. GREAT CUSTOMER SERVICE at this location! If I need help again… I may just call her instead my hometown Regions!!! Thank you again Sandy!!!”
“Excellent customer service and support from the best of our worlds in our business community and the most important part of our community is the support from the team at this branch”
“I've been using this branch since 1994 the name has changed twice but the regions organization has been the most satisfying of all. The personal bankers are very helpful as well as the drive thru. Duo to physical restraints I rarely go inside but when I do I'm always satisfied.”
“Together has always been very helpful. I have a personal account and a business card loan here. Great rates and the people have always been over the top helpful. Twice they went beyond what I would have expected and it makes me proud to be a member.”
“I frequent this bank quite often, almost daily due to my job and the customer service is fantastic!!! I’m greeted every time I walk in, always goes above and beyond. Sabrina is my favorite with Mike right behind her, they both kill it!!”
7:30AM - 4:30PM
107 N 2nd St, Dupo
Banks
“A good bank but not the most secure.I have been banking with FNB for about 2 years now. They are convenient, the staff have always been friendly and helpful.One issue though, they are not the most secure bank. They do not support multiple factor authentication (MFA). They simply use e single factor auths. That is similar to using 2 passwords where one of the passwords is something about you that could be easily obtained on the internet.I have asked them if and when they intend to implement MFA. For over a year the answer has always been we are working on it.”
8:30AM - 4:30PM
1525 N Main St, Columbia
Banks
“I have just opened my second business account with Vanja, the Branch Manager in Columbia. She has been outstanding to work with. She is responsive, patient, and accommodating. She goes above and beyond any customer service I've had with my other banks (personal and business accounts). I am in the process of moving my other accounts to State Bank because of Vanja's commitment to her customers.”
“Has really nice quick tellers. They're always nice and polite. The place is clean, neat and very neighborly. I took my son in for an account. They treated him great as well. We love the drive through as well. Grab some popcorn while you're there. 🍿”
9AM - 5PM
4800 W Main St, Belleville
Banks
“I could tell the teller actually cared about making sure I was me, my account was accurate, and could also tell she was a bit moved, maybe sad by how low my balance had gotten. It was good to see she cared about me, not just numbers on a screen.”
“Such a helpful location. Ashley at Columbia was way beyond helpful with all of my questions and stuff that I had for her! Because of her help, I want to use first national for my bank instead! my current bank isn’t this nice”
“A strong recommend. Very down to earth for a banking institution. We got our mortgage through them (they service them through First Integrity, a very highly rated company across the river in Missouri) and they were very honest about where the mortgage would be transferred to. The rate was hands down the best I saw anywhere and the fees were even better. The regular dividends on their accounts are also fantastic.”
“Anna helped me open a business account and used every resource available to get me on the right track. Visiting this branch was by far the best experience that I've had when dealing with any bank. After talking with my banker for only a few minutes, I felt as if I had known her for years.”
“Everyone in the bank welcome me in with open arms. If one can't help me with my problems, they send me to another representative to try to finish my needs with my problems.”
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“Aislinn Kornegay was the absolute best!!! She listened to my needs and her recommendations were spot on!!! She is definitely an asset to Central Bank and a keeper. Her knowledge and friendliness is a 10 in my book!! Clone her!”