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June 2025 by Megan Zamora
G was a wonderful help. She took great care getting my new debit card and made sure everything was set up properly. Very efficient, knowledgeable and a pleasure to work with.
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June 2025 by Kristen Grant
Gayathri helped my son open a student checking account. She was so nice and helpful!
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April 2025 by Angela Wojtczak
G was great to work with. We greatly appreciate her assistance with our banking.
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April 2025 by Mary Kimmey
Everyone at Old Plank Trail bank has been exceptional. Thank you all! Yesterday G help me with a recent CD that matured.G also helped with other transactions I had yesterday she was exceptional thank you G! I love my bank and the people who work their!
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March 2025 by Annie Muehlbauer
Everyone at this Bank is exceptionally courteous, especially G!
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August 2024 by Darlene Balgemann
We had a wonderful experience with Gayathri Sudarsanam (‘G’) a Relationship Banker at Old Plank Trail Community Bank in Mokena, IL. She was very helpful & professional.
Thank you all at Old Plank Trail… great bank!!
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March 2024 by Nashat Masood
Best service, best people. Fast and easy. Did I mention great service?
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March 2024 by Paula Matela
Michelle was amazing and knowledgeable.
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February 2024 by Bob szcz
Always a pleasure doing business with Wintrust. Nice people and very professional
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December 2023 by Annemarie B.
Every time I call or go into the branch in Frankfort I am met with friendly, very helpful bankers. They take the time to explain and answer any questions I have. They have fantastic savings, CD, and checking options. Their online banking is very easy to use. And, unlike other banks, they have coin counters for my kids to turn in their change without having to pay a fee. Thank you!
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December 2023 by Swart26
Their ATM is always down. The deposit check function on it hasn’t worked for months and there’s no fix in sight. If you are a bank, your ATM should function for regular customers, instead of making them drive to Frankfort for their ATM.
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November 2023 by James Elsey
All Wintrust associated banks are fantastic in my experience ?
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September 2021 by mary h.
Long story short make sure you get your account numbers before you leave the bank. We opened two accounts and got a ton of paper work. Got home and didn't have account numbers. I call she said thats internal information. So I got her bosses name and had a conversation with her. She straightened her out fast. Before we left the bank I said didn't you forget something.? She never asked us for our driver's license as I'd. Ohhhhh she said yes can I see them. We could have been imposters.
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July 2021 by Bongsmacks new 2021 account
Terrible phone service the lady on the phone sounded like she was on drugs the whole time literally talking with slowed and slurred speech terrible bank
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March 2021 by Maureen S.
If I could give zero stars, I would. AVOID this bank. After 4 months of working with an individual he and his boss were unable to deliver a mortgage or any sort of proof that he even started working on our loan. Any time we called he said "we're working on it and will reach out if we need anything". My husband and I figured it was being handled but NOTHING was getting done. The team here is completely incompetent. After the bank dropping the ball on this, they decided to send us to another bank who was fully equipped and eager to handle our needs. Their, CEO Paul Slade is similar to Mr Potter or Ebenezer Scrooge. For a construction loan or mortgage stay FAR away!!!! AVOID!
