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March 2024 by Mark Dorsey
Employee took a long time to bring part to the shop. Outside of that... All employees was very pleasant, friendly and helpful. The shop did a excellent job at identifying & fixing the problem I was having with my truck. Keep up the good work ?? ?? ?? ??
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March 2024 by AMANUEL HABTOM
This is the worst place to fix truck so many lie’s to expensive to fix for little things and they took a lot time not even fixed well. bad communication with customers never back here.
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March 2024 by Javier Serrano
It’s a good shop honorable prices, they help you out. Whenever you brake down or need tolls. Not pricey at all like other tolls.
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March 2024 by Christopher Washburn
Hope you're rich to pay the absolutely ridiculously high tow bill! As far as the repair side of the business the Superviser and his road side mechanic were awesome dudes, got me fixed up and back on the road same day
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February 2024 by albert16705
Great service and got my truck repaired quickly with no hassle. Shop manager was great with communication and customer service.
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February 2024 by Robert Lee
Nice people and fair
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December 2023 by Deimantas
Very pleasant employees who are knowledgeable in their work, recommendation!
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December 2023 by Gaylene Jones
If I could leave a100 stars I would these people are awesome and knowledgeable. I will come here before I go to the TA or any of those places. These guys are mechanics not parts changers. I'm very very happy with the work they did. Prices are fair for what they had to do to my truck. I HIGHLY RECOMMENDED Preferred Truck and Auto service.
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December 2023 by Josh Dean
They did an excellent job at installing my new cumins inverter
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November 2023 by tinia collins
Preferred truck and Auto center has done exceptional job getting us back on the road in a timely manner. Our truck broke down and they were able to tow our truck as well as repair our truck and not have to sit at the dealership for 2 weeks. Thank you Lu and his team for hooking us up I'm back on the road. You all far and beyond your services to get the driver to the safe place and fix the truck thank you again. We made our delivery.
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November 2023 by Amanda Huettl
They were great! We had a bus load of kids when a wheel bearing went out. We transported the kids to a safe location while waiting for the tow truck to arrive. They towed us and got us on the road again on a Saturday. Jullian was our tow truck driver and was awesome! Kept us informed of his arrival time and checked in on us on our way home to make sure we made it back to ND. Gave us a lift to get a bite to eat while we waited for the repairs. Great supper recommendations!
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September 2023 by Deonte Berry
Very nice and professional highly recommendServices: Transmission
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September 2023 by Marcus Bodnar
?DO NOT USE? This company is a bunch of crooks (PREFERRED EMERGENCY TOWING) they damaged the transmission in my truck because they did not remove the drive shaft. Not to mention the told me $600 for a 5-mile mom tell toe and ended up charging me $3,200 and wanted cash only.
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July 2023 by Jackie Ruiz
Very unprofessional.Bad service
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July 2023 by Darrell Mitchell
The absolute worst repair shop I've ever encountered!! I called them out for a Roadside repair. I needed a forced regen on my semi truck. The guy came, performed the supposed regen. Said that it was complete, but nothing changed. I allowed them to tow the truck to their shop, for a so called "simple fix". After 3 days they couldn't fix it, so they arranged for the truck to be towed to the nearest dealership for repairs. While at preferred, one of my tires were switched with another truck. They thought that I wouldn't notice. I spoke with a Co-Owner that said he'd watch video to see if my tire was switched, and get back with me. After not hearing from him for 3 days I contacted him again. He said that the video confirmed that my truck rolled in that way. 1st lie, my truck was towed by you. He gave me a "Lol" which I thought was extremely unprofessional, and I told him, "No Worries".Please do not use this scam artist Repair Center. Worst repair shop I've ever encountered. Enjoy the $4800 that were paid to you, for 0 services rendered. You say "lol", but God will have the last laugh!!!
