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“Everyone in this UPS store is so nice. They are efficient, they are friendly, and I know I’m going to get good service. I’m so sorry I have forgotten the name of the young man that helped me today and has helped me in the past but my receipt says he is employee 150017. He is just a delight.”
“Everything goes smoothly in the UPS store. Never have any issues and the personal are very friendly. I don't mind going to the UPS store compared to the USPS (always a crowd of people that are upset about something) It's fast. Never had a problem. The employees are great and very helpful. Nothing bad to say about anything UPS does. Very happy with the service?”
“This UPS facility is fantastic. Everyone was courteous and engaging. From my online inquiries to my in store needs, I was thoroughly impressed. Most businesses don’t run this way anymore. Great job !”
8:30AM - 6:30PM
16525 W 159th St, Lockport
Shipping Centers
“The staff here is wonderful. They are welcoming and come help right away! I process all my Amazon returns here because it always goes fast and smooth! Thank you guys for your hard work!!!”
“This location is awesome! The manager here is so nice and so helpful even with this NeeDoh craze! I just wanted to give him a shout out. He’s great and the rest of the staff.”
“I came in and needed some help with printing. Frank was extremely friendly, professional and helpful. I’ll definitely be back to this location for any other printing and shipping needs. THANK YOU FRANK!”
“The guys working the counter at this location are NOT PLAYING lol, the efficiency and speed was incredible, there were two very nice gentleman working three different registers and I witnessed them serve five customers including me, one with multiple packages in about 5 minutes. Like, wow. You guys are awesome.”
“Will accommodate me for delivery of 300# shipment even though I have issues with driveway. Laurie at OB Terminal reached out quickly and problem was solved. Thanks so much”
“Ruth at FedEx deserves far more recognition than she gets. I genuinely drive over 25 minutes just to come to this location because of the exceptional service she provides. After dealing with multiple FedEx locations in Orland Park, Mokena, and other surrounding areas where customer service has been disappointing, frustrating, and often unprofessional, Ruth is a breath of fresh air.
She consistently goes above and beyond for every customer who walks through the door. She is patient, knowledgeable, professional, and truly cares about making sure things are done correctly. No matter how busy it gets, she takes the time to help, answer questions, and ensure everyone leaves satisfied.
Honestly, FedEx is incredibly lucky to have someone like Ruth. She sets the standard for what customer service should be. If she is the manager, it makes complete sense because she runs things exceptionally well. If she isn’t, she should be. She deserves a raise, recognition, and appreciation for everything she does. Employees like Ruth are the reason customers keep coming back.
Thank you, Ruth, for always making the experience smooth, pleasant, and stress-free. You are the reason I choose this location every time.”
“I usually go to the UPS in orland park and they would always give me a hard time. But this afternoon I decided the tinley location and a young man with a beard was very helpful and made me want to visit this location instead orland all the time.”
8:30AM - 6:30PM
7156 W 127th St, Palos Heights
Shipping Centers
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
8:30AM - 7PM
1244 State St, Lemont
Shipping Centers
“Fantastic Service and Speedy Solutions: I stopped by the UPS Store today to mail a package and was thoroughly impressed by the staff.
I ran into a minor snag when I realized UPS couldn't ship to the PO Box I needed. Before I could even get annoyed, the fantastic team stepped in. They quickly let me know the issue and immediately offered an alternative shipping solution through them, providing the prices and shipping speed right away without me even having to ask.
After sitting in heavy traffic to get there, I was so grateful for their efficiency and proactive help. Although there were other customers in the store, I was greeted by really nice staff and helped almost immediately.
Thank you so much for turning a potential hassle into a smooth experience! I highly recommend this location for their outstanding customer service.”
“The service I receive at the UPS Store in Homer Glen is truly exceptional—it has become my second office. From printing all of my business materials to purchasing shipping supplies and handling every package I send, this location has consistently met my needs with speed and professionalism. The convenience of being able to take care of everything in one place, including quick and easy Amazon returns, makes it an essential part of my daily operations.
What really sets this UPS Store apart is the outstanding staff. They are efficient, friendly, and always ready to help with a smile. Whether it's assisting with a large batch of copies, recommending the right shipping option, or just making sure everything runs smoothly, their attention to detail and customer care is unmatched. Their support makes my job easier, and I’m truly grateful for the reliability and warmth they bring to every interaction. They’re more than a team—they’re a trusted extension of my business.”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
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“Hi this is Eve Hamilton Pinkston (Harold's wife) we n, your Manager Zach from Mokena office went above and beyond to help my sister and I with my Dad, he was on the floor and we couldn't get him up, Zach came to deliver a pkg and was so kind to take the time to help us get him up in the wheelchair, May God continue to bless you and we truly appreciate everything please give Zach a raise ? ?”