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August 2025 by Tera McCormick-Skinner
Helpful staff.
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August 2025 by Meghan Mcgowan
I went in on Wednesday to switch to a post paid plan and or upgrade my phone. The staff informed me if I switched to post paid I'd have to change my telephone number. Odd but whatever, I then opted to just buy a phone out right and just switch my sim over. The sales person refused to let me buy a phone out right. When I asked why I couldn't buy a phone she said my account wasn't eligible for upgrade and she would not let me buy a phone.
So I went to Verizon, got the phone I wanted and was able to keep my old phone number. While speaking to AT&T to switch my number they informed me everything the sales person had said was incorrect.
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July 2025 by Jenny Cather
Susan has been an awesome sales representative for me and has helped me with some issues. Couldn’t do it without her. Thanks Susan. 🙂
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July 2025 by Harry Perr
Susan
This individual is a definite asset to the ATT Family and has been extremely curious and helpful in dealing with our every request
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July 2025 by Tiffany Longnecker
Susan helped soooooo much...she was so busy and kept helping and smiling the whole time !!! Thank you so much !!
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July 2025 by Austin Ceja
Towards the company in general, not this location. Complete garbage. Keep raising rates each month. It's like they forgot other companies exist. Going to Trump Mobile for 47.45 a month. Even with my union discount still $100/month and not even the best service outside major cities. Not worth it. Oh, and they should AUTOMATICALLY UNLOCK YOUR PHONE AFTER IT IS PAID OFF. NONE OF THIS UNLOCK REQUESTS.
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June 2025 by Morocco Simba
Thank you very much for your help and support 👍
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June 2025 by Deb Oelker
The Moline, Illinois AT&T store provides excellent customer service and the staff are knowledgeable, professional, friendly and efficient!
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June 2025 by Allan Decastecker
Susan was excellent
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June 2025 by Lisa Cowart
Abig shout out to Susan, Nolan and Rich at ATT Moline. They all were very patient and understanding. If you want great service visit this store. The staff is awesome
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June 2025 by Cori Grant
Great staff. Great store. 10/10 would go again.
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June 2025 by Kevin Geisler
Susan was extremely helpful and professional. Did not have service in switching companies but in a short time she corrected the issue and was very pleasant.
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May 2025 by Edgar Santiago
Rude customer service horrible walk in store ask.for help cancel a line say you can do online don't offer any help one star becuase zero is not available nobody was a store they dont even busy
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May 2025 by Christin
Wow, just wow. A total freakin joke this store is. I’m trying to cancel my plan and customer service to me to go into any AT&T store and reset/change my pin, easy right? Ha no. I go into this store and the associate had to call his boss. Then his boss tells him to tell me on a three way call that I have to drive to Davenport!! To the corporate office! To reset my pin so I can then call customer service to cancel my plan. For the record I’m VERY MASSIVELY pregnant and Davenport is a hour and half drive from where I live. Do better AT&T.
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May 2025 by Israela Akoko
It was an amazing experience at AT&T Store. You are the best.
