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December 2023 by cheetah
There is one single chase ATM in all of the quad cities and it always seems to be out of service.
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November 2023 by Franky River's
When you have a problem, ask for Lisa, she is the best of the best, super smart and she will treat you the best!!
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October 2023 by Mandi T.
Chase Bank in Moline is very convenient. Very happy working with the team is great. Convenient parking.
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September 2023 by Laura Burkhardt
Worst ever!!! Account rep "Jim" was rude.. not only to me but to another Chase employee in their Estate Dept.. to the point she advised me to go to a different branch because he refused to help. She couldn't believe a Chase employee would be so rude and not helpful. Caused me a 100 mile ride and took up the rest of my day. Thank God the Peoria branch is full of wonderful people!!
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September 2023 by Johnny Wilson
Why is the ATM never accepting Cash? It’s the one Chase ATM in a 30 mile radius and yet never does the one thing that ATMs are made to do accept cash deposits, i’ve driven over there three separate times after work because I would go when they’re open but I work till 5 and each time it doesn’t accept cash?
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September 2023 by Rush Glick
I bank at this Chase branch a LOT, and I have ALWAYS been treated with the greatest respect and courtesy by the friendly staff.
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August 2023 by K Warner
Excellent, the staff were courteous and helpful.
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March 2023 by Alex Bauer
Do not bank here. I’ve had multiple problems with this bank. 1st you cannot cash a check with them unless you have matching funds in your account. I got a loan and they’re holding my loan for multiple business weeks. Then when I got upset about that, they charged me a monthly service fee that they have never charged before. Luckily customer service refunded me the fee. This bank is not here to help you. I’d give less stars if I could. Not to mention the two instances I had 1 upon opening my account and the 2nd when I did open my account. Their manager that guy is not nice or friendly at all!
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February 2023 by Adham Hammad
I have a good experience when i go inside and speak to a physical person.But the bad things are: there are no ATMs INSIDE the bank which is stupid. Most banks have a minimum of 2 ATMs inside.The 1 ATM that's outside is always broken and therefore, you have no access to your money most of the time. Most banks have a minimum of 2 ATMs outside.This is my first time dealing with a terrible chase branch. And in the quad cities, this is unfortunately the only bank here.Luckily I'm only here short term and will never return to this dreaded geographical location again.Chase as a whole is great and most branches are great. But this branch is forked beyond repair at this point.
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February 2023 by Alexander Kopec
This branch should be investigated, horrible customer service. ATM doesn’t take deposits, what a joke.
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November 2022 by Zach Mcphee
Fees, fees, and more fees. Also branches are always closing. Worst bank I've ever used.
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August 2022 by Andrea Dohoney
Traveled a long way there just to be told by the counter guy that wasn't doing anything that we couldn't open a savings account and wrote down our information and said they would call us back on Monday to make an appointment for Saturday... called us on Thursday to say they couldn't get us in that week and that they were booked for 2 weeks and were not taking any appointments at this time
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July 2022 by Claire Marie Temmerman
Maribel handled my transaction, questions, and concerns quickly, professionally and competently. She actually noticed me waiting for over 15 minutes for someone else, and stepped in to offer her assistance. I was 130 miles from my home, and greatly appreciate this excellent service.
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July 2022 by Camila Munguia
There is always something wrong with the ATM and it always takes so long go repair it.
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May 2022 by Sarai Antonio
Chase stole my whole payroll check. Took me two days of losing my mind to get fixed. Don't ask for Jim the banker as he does not care about his customers.
