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July 2025 by Dan Neilson
very friendly staff makes shipping super easy
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June 2025 by Creez La Vie
I've been coming here for decades, back when it was Kinkos. I have had several bad experiences with the manager, Doug. He is incredibly condescending and shockingly rude. I find it bewildering that he gets away with treating customers as a burden. I took the same issue to FedEx Ship Center on 41st street, and they were invaluable with a solution Doug claimed was impossible. I have never felt compelled to leave a bad review anywhere, but Doug insisted I was the only one who felt this way.
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June 2025 by Candy Johnson
Very unfriendly, disrespectful and would not help us with package shipment. Bad customer service
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April 2025 by Cade Ridenour
Rude employees that are not helpful whatsoever.
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February 2025 by Fallon Sisco
Alex went above and beyond to get my package. I didn't pick it up in time and it was in the process of being shipped back and I would have had to have waited for it to arrive then be reshaped back to me. But he got it back the next day. I just went to pick up my package today and he didn't even have to ask my name just grabbed my package while I was walking up to the counter. Exceptional customer service, this gentleman deserves a raise!
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January 2024 by Jackie Love
Always super friendly!
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December 2023 by Al Foslien
Deliberately unhelpful, refuse to use cash, will not take prepaid credit cards, any questions about how to make the printers/copiers function "I'll take care of that" (not mentioning until the end I'll cost you 7.50 at least, and 3 times the cost for each copy, instead of 20 cents). Any questions and "if I have to do anything at all, it's a lot more". Why would anyone put up with this nonsense?
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October 2023 by Caleb Roe
I have always received excellent service from FedEx over the years. But today was outstanding! Thank you so so much! Aune, Alex, and Rosie are super kind, professional, and wonderful to work with! A+++++ Caleb Roe :)
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August 2023 by Mari Anderson
I went there and the staff was very mean to me. Horrible service. Last time I thought I was the problem, but this time different person, same attitude. Be Happy about your job or get a new one people! I would give 0 stars if that was an option.
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August 2023 by Rafael Otero
Nice place..friendly staff
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April 2023 by Joel Hernandez
Great fedex location. Much better than my local UPS
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April 2023 by Kara M.
I needed to print off documents from my phone and email. I went somewhere else prior to FedEx Office and wasn't given any helpful advice when I had trouble doing this, so I left. Here a very nice young lady greeted me as soon as I walked in the door and said she was available if I had any questions. I explained my problem and she knew exactly what I needed to do and at the lowest cost. I successfully printed my documents and was out the door in 5 minutes. Thank you! It's nice to have people do their job with a smile and knowledge!
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March 2023 by David Symington
Great staff and fast services. Thank you for helping me with my projects.
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July 2022 by Dolores Tapia
Customer service was OK but the girl was unexperienced as she encourage me to send my packet ground instead what I requested, overnight. She said my package would still get there next day if mailed ground because the place I was mailing to was in Illinois. FedEx lost the packet and 4 days later still has not delivered the packet and has no idea what happened to the packet. Neither FedEx nor this location takes no responsibility and you are told "we are not FedEx, we are Gingkoes FedEx". Filed a claim but no one has responded and was told all I can do is wait but I am not told how long will it take for them to locate this very important packet. Lesson learned; never listen to unexperienced customer service reps and go with my initial request.
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March 2022 by Sarah cargile
I am extremely satisfied with my service. Laura went above and beyond to ensure it was exactly what I wanted while providing amazing customer service.
