MercyOne Genesis Moline Home Medical Equipment
Medical SuppliesHours:
2526 41st St, Moline IL 61265 Hours
About MercyOne Genesis Moline Home Medical Equipment
Genesis Home Medical Equipment provides friendly and knowledgeable service. The staff is patient, helpful, and thorough in explaining equipment, creating a great experience. They are known for generosity, such as providing loaner equipment in a pinch. However, it can be extremely frustrating to call, as phones often go unanswered, requiring a wait for a callback. Despite this occasional communication delay, clients report the best service ever from the awesome and compassionate team.
Most Recent Reviews
August 2025
When I called and left a message about needing a compression sleeve...Christina called me back a few hours later to apologetically tell me they didn't have it. She was very kind and I appreciated that she called me back in a timely manner.
September 2024
Chris was so friendly and thoroughly went through my new equipment so I felt confident about using it when I went home. I was impressed with how knowledgeable she was and how patient she was with picking everything out and showing how it worked. Great experience!
July 2023
I forgot to pack the water reservoir with my Cpap unit when I traveled to the Quad Cities area for a week-long trip. Genesis Home Medical Equipment staff was friendly and gave me a brand new "loaner". THANK YOU for your generosity and compassion!!
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