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April 2024 by Rae Peters
My experience was fantastic. Found all the items I needed, and the produce looks fantastic. The best part about the visit was the young man Caleb, who checked me out. He completely made my day. Efficient polite and so engaging. Don't lose him.
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April 2024 by Joseph Lekowski
Store usually looks good. I was there doing an Instacart order and I let a manager know about a out of stock item and they didn’t do anything. They just kinda looked at me strange.
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January 2024 by Ron Ess
I love this store! My wife and I travel from the Iowa side of the river to do most of our grocery shopping at this location. By sheer, dumb luck, we discovered it thanks to a $5 coupon in a fundraising book that our school's robotics team was selling. The sales are usually worth traveling for and the staff are top notch. "Deb P." and "Tasha M." are always extremely helpful.
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December 2023 by T Rashid
Always check the expiration date on your products, I’ve purchased items that have been completely expired 3 different times at this location.Photo for reference. Today is November 28, that heavy whipping cream expired November 18… 10 days ago.
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November 2023 by Raven Wildfire
Okay for a quick stop, but parking is terrible and the store is too small for the amount of business it gets. Anyway, I'm here to complain about the ready to go bucket of chicken wings that taste like they were battered in corn dog breading when they're supposed to be hot. Paid almost $20 dollars for a quick snack that couldn't be eaten. They were soggy, smaller than my hand and had zero flavor GROSS. I'm used to Publix though. I knew they weren't going to be good, but I wanted to give them a try. Ooops
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October 2023 by Don Belton
I called the deli dept to order some chicken and was told that they are no longer taking orders that they have been filled! Which is hard to believe since I am on the phone calling in an order. The chicken counter is a hot ticket for Jewel. I have watched how they operate, and me with several years in the business, they don't manage that area very well. Very disappointed.
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October 2023 by TheBlackJoanRivers
Greg in the Deli likes to drink before work or during I smelled liquor on his breath. He gets into it with customers all the time. The girls are eating chicken an cutting up their own deli meat to take home. They have product that they let sit in the back because their to lazy to move it where it should go. They wont prep the food right, wont clean the weight scales. The whole environment here is unprofessional negative and disgusting. Management doesn't communicate effectively with each other and have every excuse why information is not being passed along..MANAGMENT MANAGEMENT POOR MANAGEMENT FROM THE VERY TOP of the store to the departments employees are asked to wear name tags, well in the Deli the guy doesn't they tell him to wear it an he takes it off their half way scared to ask ppl in the Deli to actually work. New hires run away from this poorly ran establishment RUN AWAY. I see jewels closing due to poorly ran management the end of 2024
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September 2023 by rsng frce
Nice supermarket, comparable to Safeway in the west, but I still prefer Hy-Vee in this area of the country. Very small beer selection. They do carry decent sourdough bread! (And they have employees who know the band Swallow the Sun! ?)
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September 2023 by Paul Dingeldein
I hardly ever post a negative review, so when I do, something really ticked me off. I shop your store mainly for the deli. Your selection of deli items is excellent, the chicken is addictive. I go out of my way, and pass many grocery stores, to get in that deli line before it closes at 8.Here's why I'm writing this. Of my last six visits, 4 times I was informed by the deli staff that the deli was closed. Jewel employees behind the deli counter...well before close...a couple of times there were 3...giving me excuses as to why they were closing early.Tonight was the clincher. I show up at your deli at 5:30 and stood there for at least 2 minutes while 3 deli workers just wandered around doing various things. Finally one informed me the deli was closed "because of staffing problems". And the annoying thing is when I spoke to costumer service about this, he was perfectly content to tell me it was "staffing problems".I will never shop your establishment again. I think having less then a 50/50 chance of service is a horrible way to do business.
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September 2023 by Shreise Hudson
Unbeknownst to Hannah working self checkout this afternoon, I’m a person who does my own reviews. Hannah proceeded to walk over as I was checking out and input her own review on the self checkout register. She did not ask me about my service. She did not inform me about what the questions asked, just proceeded to reach over me and complete her own review. Therefore, I read her name tag and decided I’d complete this google review.
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August 2023 by Jayay
The one star is for the deli, in particular the fried chicken area.Such terrible customer service, inconsistency and untimely.Jewel knows how popular their fried chicken is. And for good reason. It’s delicious. Mondays they have a sale.On Mondays it’s so chaotic and unprofessional. They make the customers wait way too long. There is no order there. People can cut right in front of you.Just get a number system. It would work so much better for jewel and the customers. Mainly the customers.If you know there is gonna be a lot of customers buying chicken figure out how to keep the long lines short and be consistent.Needs an overhaul in the deli area with the fried chicken. The way they are doing it now sucks.
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July 2023 by Brendan K.
CUSTOMERS BEWARE!!!!!! IMO MULTIPLE LAWS BROKEN ALONG WITH DISCRIMINATION, DEFAMATION AND MEDICAL MALPRACTICE!FULL STORY IN PHOTOGRAPH AND SENT TO BBB AND ALBERTSONS Corp.Here is an unfortunate situation that we had to deal with at this Jewel-Osco Pharmacy just recently. By all accounts I believe based on the legal assistance we are now receiving in potentially looking at Jewel-Osco(Albertson's) being added to the current and active Class action lawsuit against Walgreens, Walmart and CVS. If we cannot get this done we will be pursuing personal legal counsel. This is in regard to a schedule 3 substance (Not a schedule 1 or 2)This started on (Includes Me, my wife(legal partner), New pharmacist, pharmacist on duty, and unfortunately the one man pharmacist who I believe is the actual Lead pharmacist on site)FULL STORY IN PHOTOGRAPH 1.When the pharmacists involved here realized they did something wrong, instead of doing the right thing and apologizing, they closed rank, kicked us out and defamed us to our Dr. office (Not realizing we have been seen by our Dr. for about a decade). I haven't confirmed this pending on legal but I have a feeling they also flagged us or negatively impacted us in the ILPMP/PDMP (Illinois Prescription Monitoring Program). The lead manager did not EVER call for our side of the story before retaliating and calling our Dr. to claim we threatened them. They claim us asking them "Should I get legal assistance here because it feels discriminatory" as a threat. Never once did we raise our voices, make threats or talk aggressive to them. We have evidence of this entire situation and what's really sad here is all I asked for was an apology and to move forward. They refused and continued pursuing attacks, one after another. This is terrifying to think medications that are required to keep people alive and keep their lives stable are being managed by a mob like this.STAY AWAY AT ALL COSTS!!!UPDATE!We also just found out I was talking to them in front of 2 of my external security camera's, recorded entire thing!
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June 2023 by Richard Palmer
Great variety?, fresh produce. Senior discount of 10% on thursdays...Nice bakery items.
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June 2023 by Alan Gustafson
Store layout/planogram is good. However, they don't carry the item we were looking for.
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June 2023 by c s
Shopped at Moline IL store on Fri 5/26. My daughter was paying for her purchase via applepay and got as error message telling her to use another payment method so she used the same account as a credit card. It charged her twice for the same transaction. We live in the country so didn't want to drive back into town. We tried calling the store, no answer and after being on hold for almost 15 minutes, she was cut off. Called the 877 number on her receipt and got a foreign CSR who couldn't understand or speak English well enough to be of any assistance at all. After enormous frustration, we reached someone at another corporate number who filed a challenge to one of the charges, but will still protest it with her credit card to be sure it gets resolved. It shouldn't be this hard.
