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November 2023 by Hannah Bradley
Was very impressed by the knowledge and helpfulness of Brandon! I had been shopping around for a new mattress for my toddler, and I am so glad we looked in the store. He was so patient and kind to us. The options offered were great quality and he explained the different types and warranty coverage. Going to return in the future to purchase again!
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November 2023 by Laura Smith
In store staff knowledgeable, friendly and recognized the product I needed. Was shown 4 options in my price range. Mattress will be available in a week, compared to 6-8 weeks in other stores. I appreciate the store front and inside being clean.
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October 2023 by William Randall
Knight was a great guy.I found him to be very helpful and informative, all without any bad attitude, amazing nowadays.I wasn't impressed however, with their sort of misleading ad online, as they advertised a 120 night satisfaction guarantee. I found that they failed to give the true facts about that,until after you purchase the mattress. After purchase, they then inform you that, should you choose to exercise your guarantee, they charge a restock fee, which,in my case, is $100 more than what I paid for the mattress, therefore, you truly have no guarantee.
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September 2023 by Benjamin Bowles
Great customer service and guidance through the purchase. Prices are a tad on the high side, but not way out of reason... good products though.One small ding being that they did not have a great deal of options in beds that you could take out door with you. It was basically limited to their in-store brands only for that purpose.Overall very good experience, even the cheapest in-store bed option, Sleepy's seems to be pretty decent... been a few nights on it now and so far I am getting quite restful sleep in.
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August 2023 by steel Manolia
We received excellent customer service at the Moline location! Our sleep expert, Maggie was terrific. She took extra time to make sure we found a mattress that met our needs.
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August 2023 by Rhonda Demeyer
Knight was very helpful and informative on what would be best for us. Not pushy and did not feel rushed or pressured. Because of him I did not feel the need to go compare elsewhere
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August 2023 by Sue Cronin
Our sales rep? Knight, was very friendly, prompt and knowledgeable about his products. We feel we got a good quality product at a reasonable price!
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August 2023 by Barbara Hovis
Dominique is very pleasant and knowledgeable yet never pushy or overbearing. I had a very nice experience of furniture shopping that I had been dreading. I will recommend her to any who may ask!
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July 2023 by Bishop Knapp
Such an easy process! The sales associate helped us quickly find exactly what we needed and set up delivery in the same week.
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June 2023 by Carrie Wedekind
Knight was great at listening to what I wanted and not being pushy at getting a sale. He listened to what I wanted and what I was liking. Thumbs ?...
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June 2023 by Amy Swanson
Mr. Knight was very pleasant and explained everything thoroughly. He made my purchase experience quick and easy! Thank you!
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June 2023 by Diane Wilson
We have purchased a mattress from Monica before and were so happy she was able to assist us again! She is always so professional, knowledgeable, and a pleasure to work with!
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June 2023 by Brian McManus
Brandon Scott took the time to explain the difference in mattresses. I made a great decision. I was very pleased with a sale price. Beauty rest!
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June 2023 by Thomas Mendoza
Dominique is a friendly, knowledgeable, and diligent professional. She's an asset to Mattress Firm. Her wealth of knowledge is amazing! It was a pleasure meeting her. I'm telling my family and friends to visit Mattress Firm.
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April 2023 by Gail Parsons
We were greeted by Brandon as soon as we entered the store. We told him what we were looking for and he was so kind and understood our need.Great salesman. Our mattress is to be delivered on Wednesday.Thank you, Brandon. You were very kind. Greatly appreciate the kind service.
