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December 2023 by Aurelio Enriquez
Recently had my vehicle serviced by moline transmission. This all started when I had called them and wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder.I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it’s dropped off early morning Monday November 13th. I figured I’d give them time and let them work to complete the job. Friday November 17th comes and I hadn’t heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn’t touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen.Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday Thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they’re tidying everything up and they’re doing their best to have it done by close of business day 5pm as they are closed for Thanksgiving. 5pm comes around and I never hear anything. At this point I figure I’ll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I’m disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold.Monday November 27th I call again for an update and they once again state they’re still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven’t received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th.I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that’s what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn’t going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn’t the service they want to provide.In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they’ll work with you. If you have a timeline seek other options.This was my experience and I understand others have better/worse experiences.
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December 2023 by Terry Hatler
The Transmission in our company van went out.Moline Transmission Service ordered one, installed it and delivered it 1 week earlier than we expected.Susie, handled everything from the first call to delivery. Her quote was to the penny. She is awesome!
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December 2023 by Teresa Henderson
Transmission specialists for sure. They do other quality work as well. Definitely a good place.
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June 2023 by Brandi Wells
They were amazing. Kept me updated on what the issue was and how it would be fixed and the price to fix it. Very nice. I'd totally recommend them.Services: Transmission
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June 2023 by Robert Bean
efficient, fast (for a transmission), friendly, and most important of all, competent.Service: Transmission
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April 2023 by Joel Gordon
Great work on replacing the transmission in my wife's car. Overall very friendly and easy to work with. I would highly recommend.Service: Transmission
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March 2023 by lindo diouf
Good service! They're absolutely the best in the QC area.
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February 2023 by Wil Barnes
Moline Transmission was so helpful and polite and generous to my little boy. They fixed my speed sensor something with the transmission and they did a Wonderful job. Mike was so nice to me made me feel like family me and my son and Susie is so nice and Wonderful everybody body there who helped me was so helpful and made sure I had good service. I will definitely recommend them to anyone that was my first experience ever with them and I give them 100 percent service and I’m taking my car there again to get something else done that’s how much satisfied I was with Mike and Susie. Wonderful people!!?Service: Transmission
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November 2022 by Gabby Wyatt
Great service and will definitely recommend to others. Everyone was very professional and very friendly. Highly recommend!Service: Transmission
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October 2022 by Terry Smith
Did a great job. Honest and up front with pricing. Gave me time frame and came in before that. Definitely recommend them, or choose them again.
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October 2022 by Jared Maidlow
4 and half stars..... they get er done and know there transmissions fair pricing and honest always busy for a good reason
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September 2022 by Michelle shradar
Wonderful service, very easy to get information on my vehicle repairs Always gives me a skip of the heartbeat when I get the quote, but I don't know how to fix it, so I call them! Susy, is a delightService: Transmission
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August 2022 by Russ Lowe
Really great group of people there that stand behind their work I've had them do about 3 transmissions
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July 2022 by Leo H.
Had them do transmission in classic car. Excellent results. They had some used parts no one else in QC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.
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April 2022 by Scott Seegrist (The Dude)
This place is great!They not only fixed my truck for a fair price, but they also called me to come on for a free follow-up to make sure there were still no problems.That kind of attention to the customers' needs is rare and should I need help again I wouldn't go anywhere else!
