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January 2025 by Sally Sue
I’ve only shopped here once & will never return. I came here b/c online people said you can find Ed Hardy clothes. Went at the end of Nov. & snagged a couple of their items. Gifted them to my kid for Christmas & she didn’t like the fit. Went in today to return the items - the cashier, Salma, refused to take back the pants stating the receipt & tag match, but the description didn’t because it said pants were 33 & the pants were a 24. Told her idk why & that’s how I bought them. She accused me/customers of swamping tags for items & insinuated I tried doing that. I advised I didn’t & to return them cause it sounds like an issue with employees putting the wrong tags on the item & since everything else matched then there should be no issue. This argument went on for 3 minutes & said I should have returned the items 3 days after buying so they could check the cameras! Ultimately, she returned them & stated again customers do that. Made no sense. She then proceeds to tell me I can only get store credit because of a 3 day return & starts to read the back of the receipt, which says 30 days. I had to advise her the receipt clearly stated purchases made 11/1-12/26 are returnable until 1/26/25. She then refunded my card. Salma really needs training on customer service, being biased, insulting, & thieving because they were trying to steal from me & the nerve to act like merchandise credit was the only option. Made me wonder how many other people Salma has done this to. Disgusting.
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November 2024 by Stan Marsh
First time in a Ross store, Moline location. Shopping with my wife. Got 3 pairs of boots, 2 purses, JBL headphones, and a Stich picture for my son. All for under $150. Great experience and prices. Not just a women’s store, Something for everyone!!
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November 2024 by Holly Buckholtz
Found a purse ty
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August 2024 by Patty Miller
Not just dresses here..they have a little of everything!!
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July 2024 by Steve Jones
I'm sure Ross gets good ratings, I'm just not a fan of shopping, shopping malls, or shopping experiences.
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July 2024 by Shannon Connell
I went to both recently. The Davenport store staff doesn't appreciate being asked for assistance with finding anything specific as they are already multitasking. They communicate very little or as little as possible with their patrons.
I ended up over in Moline. Night and day difference with their staff toward patrons. They were as equally busy and also multitasking, but they didn't become disgruntled for having been interrupted to help a patron find something. I'm grateful.
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June 2024 by Susan Mesa
1st time shopping there. Pleasantly Pleased!
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May 2024 by Lori Maynard
Store is always a mess. Lines are long. Use to enjoy shopping there but now it isn't worth it.
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April 2024 by مصطفي نهار
My favorite place to shop
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March 2024 by Yvonne Hart
Absolutely loved the store
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March 2024 by Georg Huebel
Had better times
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March 2024 by Matt Martens
Clean place, nice people
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March 2024 by Ellie Smith
Always a great place to shop. Fantastic employees!
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January 2024 by Vanessa Lyn
Make sure you check your receipts and KEEP THEM !!!!! I bought a sweater that was supposed to be $15 and got charged $203.00 never got disputed because I did not have a recipet !
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January 2024 by Charlene Cole
Always ❤️ Ross, who doesn't.... Make sure you go on Tuesdays & ask for 10% discount when you check-out ?
