Verizon in Moline offers a range of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Reviews highlight helpful and friendly staff, with specific mention of employees who provided attentive and courteous service, making customers feel comfortable and valued. One reviewer appreciated the staff’s transparency and assistance in resolving a phone camera issue by replacing the device under warranty. Another praised a staff member for quickly and efficiently handling a service change, turning a potentially long process into a short one. However, there was a negative comment about a manager providing inaccurate information regarding costs, which resulted in poorer service at home. Overall, the store is recognized for helpful staff and convenient services, ensuring a positive experience for most customers.
Feeling frustrated with my cell phone. I decided to go for a walk in appointment in Moline. I got the best service and so much information from Amanda. She was easy to understand, friendly and patient. I really appreciated the treatment I received in the store. Thanks, Amanda!
February 2025
Verizon on line sucks. ALWAYS FAILS. The incredible employees solve my problem in under 5 minutes. On line assistance is about selling you something, not helping Congratulations Verizon staff!👏👏👏👏🙌🙌🫶
November 2024
My husband and I stopped in because we needed help with a couple things on our phones and Marcus was instantly attentive, courteous, and took care of things with no hassle. He made us feel comfortable when answering our questions, and we appreciate the service.
