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March 2024 by Leonard Schrader
Rapid approval and fantastic service. Responded quickly to all my questions and concerns. I would recommend them to all my friends and family. And I would definitely use them again myself.
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March 2024 by Jose Pujol
Very simple. At a time when many banks and credit unions have bet on the Feds lowering interest rates several times in 2024 and, thus, have lowered the rates they offer on their certificates of deposit or share certificates, Vibrant has decided to increase their rate on a CD. I have found that smart!
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March 2024 by Jolene Fogle
We really appreciate you taking the time to reach out and help us to purchase the tractor.
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March 2024 by Wanda Behrendt
Why in the world would you turn Bettendorf's bank into just a coffee shop!Your banks use to be convenient. Then you closed your lobby off at the Elmore location.Then you turn your Bettendorf bank into a coffeehouse .The only banks now are Davenport off Brady, Moline or Geneseo that has excess to lobby.You should of considered taking care of your bank customers who gave you the popularity in the 1st place.So disappointed in Vibrant.
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March 2024 by Vijay Khanchandani
Actually I would leave zero stars. I was unable to open a CD account with you using your online process since I could not initiate an ACH transfer to fund the CD. I was told you had a system error and I would have to initiate an ACH transfer from my external bank account to deposit into the savings account with you and then do an internal transfer to open/fund a CD with you. This is very inconvenient and does not conform to how other banks have setup their process for a new CD.
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January 2024 by Paul Simpson
Horrible customer service. Disputed item on my credit card for $55 was told don’t have to worry about making the minimum payment of that until the dispute is finalized Call back today telling me I have to make a minimum payment, even if the dispute is still be ing iinvestigation I currently live an hour away from the nearest vibrant location had to drive all the way to the corporate office to be rudely greeted by the head of Call center Questioned me. About the dispute I made the payment for the full $55 balance was told if I win the case I will get the money back Horrible customer service
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November 2023 by Kilee & Chris
Samantha D in headquarters is amazing. Really turned my super cruddy day around. Couldn't be more grateful for her kind hearted spirit, friendless and just willingness to talk to me after a hard day. I hope her bosses see this and give her all the paid holidays, breaks, buy her lunch, take her to Starbucks to get a coffee. She's seriously great. Thank you Samantha.
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November 2023 by Brian Klinge
Quick and knowledgeable. Very friendly and helpful. I had a good experience. I would recommend visiting Vibrant HQ.
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September 2023 by John Mason
Everything was so easy and they communicated with us very quickly. I highly recommend using them.
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September 2023 by Georgie R
Got me approved for a yanmar tractor with affordable payments, and with a not so good credit score in which noone else wanted to finance me. Got approved for the exact tractor I wanted and only 0.99% interest !
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June 2023 by A Cross
There are almost no convenient branches anymore. 16th street Moline is the only accessible branch and because of this it's always packed during convenient hours. It would be really nice if the ATMs accepted deposits. That alone would make it worth keeping my accounts at Vibrant.
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April 2023 by Gloria Flynn
Great place to work. Took a tour with grand daughter who works there. Great cafe where we enjoyed lunch.
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December 2022 by Vamp Raver
Dropped in just to try. Was pleasantly surprised. Atmosphere was chill and quiet. Food was great. People that work there were so nice. Place was clean. There are ports to charge your device everywhere. We will go back.
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July 2022 by Lori Henning
I worked with Kari Neff on my car loan and she did a great job. I got my loan approved quickly and she was very responsive with my follow up questions. She made the experience a good one.
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July 2022 by Lianne Holloway
Excellent institution! Financed my car for a lower price than I got from the dealer, consolidated my credit in a personal loan, gave me a low interest credit card, and they are friendly, responsive and quick to act -- so many reasons to deal with this great place.