Von Maur is a highly regarded department store known for its classy atmosphere and top-quality selection of clothing, shoes, makeup, fragrances, and gifts. Customers appreciate the friendly and helpful staff, who often provide excellent service, including free gift wrapping and free shipping. While some shoppers have noted that prices can be on the higher side, they still find the store offers a great variety of items for different needs. Although experiences with sales associates can vary by department, many customers have consistently received assistance when needed. Overall, Von Maur is seen as a go-to destination for those seeking a pleasant shopping experience in a well-curated environment.
One of the few department stores that offers true customer service.
March 2026
Nice store. Expensive high end items But that is von maur. The associates were very friendly. Didn't buy anything, but was a nice store to walk around
December 2025
Highly recommend Riley, the Estee Lauder Beauty Advisor at Southpark Mall, Moline, IL. He always chooses the perfect makeup products for me. He is very nice and knowledgeable with all products. I trust him completely with my makeup needs.
