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September 2023 by Katherine Mosher
Rude staff. Orders are partially cancelled (School logo items in particular) stating that payment has been declined. yet 2 non school books (books for my kids) are not being declined. I'm only using Financial Aid to pay for the whole order and yet how can it decline one one part and not the other. There is no follow through when returning digital books. took over 3 weeks and 5 phone calls for them to initiate the return. One order was finally shipped but missing an item. Went ahead and ordered a replacement order to add a few more things i wanted and said just cancel out the item on the original order and i'd added it to the new order, which then just got partially cancelled over declined payment again with Financial Aid that still shows enough to cover. Then their Invoices never update showing returns or updates to the bill. If i could give no stars i would!
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September 2023 by Jennifer White
Books are sold and ordered here. Amazing managers to assist your needs. Has office supplies and electronics
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August 2023 by A Marie
Orders are cancelled without reason or offers for replacements. The staff is rude and I will continue to use Ebay which is far cheaper and actually responsive.
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October 2022 by Kaylin Richey
When I first began attending Governors State university, the student workers working in the bookstore had more energy and seemed to care more about their job and helping other students to get the correct books that they need. As of lately, now that I'm in my senior year, I have seen a huge decline in customer service and overall wanting to do anything. There were many times when I ordered my books over the past three and a half years where they simply couldn't find my book, and it took me to actually locate my book that was right behind the desk for them to be able to see the book. This just makes me think that they truly don't care about anything that's going on with the books or students, and I understand that many of us don't absolutely care about everything and every aspect with our jobs, but when you're having a job that requires you to have some enthusiasm and some sort of knowledge you should at least drive to have the minimum.
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April 2022 by BigBoyPiers .02
I didn't like the fact that I was charged $4.09 for a white out that's wasnt that good to use, I already used the whiteout but it was not that good to use I will not be spending at this bookstore again.
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December 2019 by Dana Horton
Ryan provided excellent service
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November 2019 by Loniqua Davis
It has a lot of important school supplies. It has most books needed for classes. And if its a book that they dont have or they do have but you find it for less you can price match.
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September 2019 by Cynthia Dukes
They are friendly, helpful and if they don't have your book in stock they help you find it somewhere else help order it....
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October 2018 by Angel Pilkin
Of course I give my school five stars. The cafe could have better food however.
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October 2018 by Crystal Martinez
Nice selection
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July 2018 by Janeya Beaton-Burton
Loved the ethnic section where they had hair products for black women/ type 4C hair!
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January 2018 by Ryghtous One
Always good customer service
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November 2017 by Floyydd Mumford
I bought my books here. Good selection and the highlights of chapters helped
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September 2017 by MR. Mickle
Overpriced lol
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January 2017 by ShayL.A.
Helpful and swift.
