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January 2024 by Juanita Garcia
The two guys there seemed to be more interested in the texting conversation they had going on then to serve me. Won’t be going to do any further sales / upgrades with them. I’ll will keep going to the Geneva location. They are super busy most of the time, but the people their seem to want to help you and make a sale if they can.
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December 2023 by Alexander Marines yanez (Alex)
They do not respect me for being of a different race I came in they told me to wait because their where two people in front of me so I said sure and waited then once two other people came in they attended then first for being American and still made me wait for more than an hour I would like to speak to someone higher or assistant for this issue
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September 2023 by Cheryl Hanna
Cassandra, the store manager, was extremely helpful as well as knowledgeable about my new i phone 15. Thanks and I would recommend you to my friends.
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August 2023 by Sierra Gomez
Store is awesome! Under new management and let me tell you! Cassandra is a star! She is so attentive and makes sure you’re very well taken care of in her store. Please if you visit any AT&T visit her store! - I just want to say personally thank you so much cassandra for your hard work in helping our family! We will be back to see you!
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April 2023 by Sean Vanarsdall
Store under new management, definitely a step in the right direction since the last time I was there
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February 2023 by DMH 1
AVOID THIS STORE!!! Bryon and Juan are bait and switch experts. Avoid this store like the plague and never pay for anything in the store using a credit/debit card; just drive the extra 4 or 5 miles to a different store. I requested to be mailed a monthly bill for internet and Direct Streaming services to which they agreed. I was given two Streaming boxes and was told that I needed to pay $17.40 upfront so I gave Juan a $20.00 bill. A few minutes later Juan told me that he needed exact payment because their cash collection service only accepts exact payment. I took back my $20.00 bill and paid $17.40 with my credit card. One week later, I received an email notifying me that my credit card was charged and would continue on a monthly basis. I returned to the store and asked Juan to stop the monthly deduction based on the purchase day discussion and he nonchalantly informed me that he could not do it. Byron was no help either.I called Direct Streaming and was informed that they require a credit/debit card. Furthermore, they apologized and stated that they have received multiple complaints of this nature against this store.
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February 2023 by Harlan Dozier
AVOID THIS STORE!!! Bryon and Juan are bait and switch experts. Avoid this store like the plague and never pay for anything in the store using a credit/debit card; just drive the extra 4 or 5 miles to a different store. I requested to be mailed a monthly bill for internet and Direct Streaming services to which they agreed. I was given two Streaming boxes and was told that I needed to pay $17.40 upfront so I gave Juan a $20.00 bill. A few minutes later Juan told me that he needed exact payment because their cash collection service only accepts exact payment. I took back my $20.00 bill and paid $17.40 with my credit card. One week later, I received an email notifying me that my credit card was charged and would continue on a monthly basis. I returned to the store and asked Juan to stop the monthly deduction based on the purchase day discussion and he nonchalantly informed me that he could not do it. Byron was no help either.I called Direct Streaming and was informed that they require a credit/debit card. Furthermore, they apologized and stated that they have received multiple complaints of this nature against this store.
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February 2023 by Jon Novak
Decent store. Staff were helpful
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October 2022 by E L
REP was extremely knowledgeable, patient and responsive to my iPhone needs.
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October 2022 by Joseph Baksha
Basically the person in the store just didn't want to work. I've been an AT&T customer for 27 years and this guy couldn't even be bothered to help me get my phone fixed. It was clear I was interrupting his time on his tablet. I can't do anything here he said. Well you are AT&T and I'm just a customer so you have more you can do then I can. Excuses
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August 2022 by Steve Kraft
Great at&t store. Good place to replace a 3 year old non working Samsung Note 9 that had water damage with a new Samsung Galaxy Ultra for only $400 cause they gave me $800 for the non working Note 9.
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June 2022 by Jackie unknown
I’ve been a customer of AT&T for more than 20yrs. I went to this location to make changes to my plan. I was given false information. I was told my bill will come out a little higher for the first bill due to it being prorated in the middle of the billing cycle. They didn’t tell me that I would be charged an additional $95 per phone line that I didn’t need. After I found this on my bill, I contacted AT&T and they were not helpful. Looking into changing wireless companies.
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April 2022 by Joe Baksha
Basically the person in the store just didn't want to work. I've been an AT&T customer for 27 years and this guy couldn't even be bothered to help me get my phone fixed. It was clear I was interrupting his time on his tablet. I can't do anything here he said. Well you are AT&T and I'm just a customer so you have more you can do then I can. Excuses
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March 2022 by Marcelo Garay
Store manager went beyond her time at the store to help me. Outstanding person to represent AT&T. Would recommend this store.
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February 2022 by JJ Sanchez
Went into the store on a Friday afternoon to see the options on purchasing a brand new iPhone 13 pro. Danae the sales rep came and greeted me at the door and made me feel like a welcomed At&t customer. The team at the location explained all the options I could qualify for and even explained to me that I can finance accessories on my bill! Definitely recommend this location!
