AutoZone Auto Parts on Douglas Rd in Montgomery, IL is a leading retailer of auto parts and accessories. Customers consistently report awesome and highly knowledgeable service from the staff. Reviews highlight that the team is friendly, kind, efficient, and provides great customer service with a smile. Staff members are noted for being very helpful and supportive, making customers feel comfortable and welcome. They take time to explain issues, check engine light codes, and offer helpful suggestions. Employees are praised for going above and beyond, such as helping select the correct parts and calling other locations to secure items for customers. Many customers, including those who feel intimidated or lack knowledge about cars, express that this AutoZone is a lifesaver. The store is described as having a wonderfully supportive staff that makes a significant difference, ensuring a positive and helpful experience for everyone. The service is frequently called unequivocally excellent.
Manger on duty was nice, he directed me to what I needed, and rang my items up promptly. Was in and out in less than 5 mins. I almost keeled over. He thanked me for my business when he handed my receipt.
May 2024
Lewis was very helpful to me and found the part I needed quick and easy ! Always my go to autozone store :)
February 2024
The young man behind the counter helped me out. Checked the code that had my check engine light on. He said my thermostat needed to be replaced. He gave me a few other things to think about. Grabbed coolant and a funnel for me. I would highly reccomend coming here.
