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February 2024 by Jodi Kirk
Very courteous, prompt and informative, also very professional and the site was immaculately kept.
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February 2024 by Carla Herdrich
I called about 4pm the day before I wanted engine and cabin air filters replaced. They quoted a price, had to order one of the filters, but said I could come in at 10am the next morning. It took them less than 15 minutes to install both. They even showed me the dirty air filters. Their price was $60 less than the dealership quoted me. I highly recommend!
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January 2024 by marylou varela
Edward P helped service my vehicle and did a great job! I would recommend him! Providing outstanding customer service!
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January 2024 by Nicole King
Went in for a 60k mile service. Tried to sell me services like changing air filters and wiper blades because it's part of the "service" package. Even though I just changed them myself. They don't actually check to see what you need, just referred off a piece of paper with what is "needed" at 60k mikes. I saved hundreds of dollars by going to someone who actually took the time to look at my car. Not just charge me to inspect a piece a paper they already had. Complete rip off! Beware these people.
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January 2024 by Coach Alton
Charger $85 for an oil change and took forever to complete
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January 2024 by Alberto Villarreal
Thank you, Ruben and crew, for fitting me in last minute.They had the tires I needed in stock, and with his great guidance, I got a set I'm really happy with.Now I'll be able to enjoy the road ahead in this new year thanks to Firestone.
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December 2023 by Cesar Ramirez
My mom Went in to get a flat fixed and her sunglasses we're stolen from the tech. Double check your personal things before leaving.
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December 2023 by Adam Gershon
Absolutely the worst place you can take a vehicle. My car was there 2.5 hours and they didn’t even pull it into the garage. I came back after waiting and calling twice to find my car in the same place I left it 2.5 hours earlier. Complete clown show and terrible way to run a business!!!
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November 2023 by Francisco Olivas
This place have the worst service I see ever!!!!Try to get the oil change for my service truck1st time I make the appointment online. Somebody called during the day and couldn’t answer because was working. Left me a message if I can called them back to do another appointment because have a fire on the roof. Don’t know if was true. Finally when I called nobody answered. On my way home all the lights were off around 5:15 pmI try again. Set the appointment, somebody called me again can’t take my truck that day, fine can I take it next day. The guy said was already booked and is not possible. I ask for the day after (today).Arrived at the time of my appointment on time, a guy said he will check. Don’t have any tech to do the service. Last tech already leaving. Online say they work till 7:00 pmVery disappointed about this location. I choose it because is on my way home.Very BAD service. Don’t know if another services there are the same.
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September 2023 by Ryan Fordan
Always a great experience with the crew here. Courtney always listens to your needs.Technicians in the back take the time to explain things and show you what's wrong.They give you realistic times of how long a job will take so you can arrange to either stay and wait or get picked up.
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July 2023 by Jim Bielanski
Went in for a scheduled oil change and charging system check. Everything went fine. Took about forty minutes. Battery and alternator checked out ok. Quick service and convenient location. Courtney was very professional and friendly. I recommend this Firestone location.
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June 2023 by christie Jones
We brought our sons car in. They were polite. It took a whole weekend. It still came out of the shop with a different grinding noise.
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May 2023 by Tony Woolven
Very poor, did an oil change but did not secure sump cover which ended up dragging on the road, almost caused an accident.
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May 2023 by Ashley Garrett
Very disappointed as I’ve been coming here for the past year and unfortunately, will not be back. Was told by them that I needed all new brakes and rotors. The price was pretty high, so I went to another shop who told me that my brakes and rotors looked brand new and had no issues, but there was a broken bar that needed to be replaced instead. Again, disappointed by the dishonesty and would’ve been out of a lot of money had I not got a 2nd opinion.Service: Brakes
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May 2023 by Ghost Ninja
Idk how their policy is but any other shop I have gone to they will approach you when you pull into the parking lot these guys dint care I was there...
