-
April 2024 by George Schindlbeck
Ordered delivery ,chicken greasy and no crunch to extra crunchy chicken , biscuits not cooked all the way, never again
-
March 2024 by Percival “Rodney” Sweetwater
Ordered eight pieces of extra crispy and was appalled at having to spend almost $24, bought it anyway, chicken was soggy, only one chicken breast, only one chicken wing, I haven’t ordered KFC in a long time and I suppose this has reminded me why. Very, very disappointing, perhaps another location would be better. Avoid this one at all cost.
-
March 2024 by Terrancium
I asked if the combo 4 pieces they could do no thigh. I felt I was given an assurance that was fine as is the case with other KFCs with my request of no thigh.After they took my money/credit processed, later I discovered they put a thigh in the box.Had this place been more honest, it would have told me they cannot issue the order without the thigh and I would have leftand there would not have been a sale. But instead they decided to deceive me in order to get my money and put the thigh in anyway when I did not want the thigh.Now I may have to call the credit card company to dispute a partial charge and the inconvenience of this. This KFC will not even answer the phone so I could express this.
-
March 2024 by Oscar Martinez
I ordered a spicy chicken sandwich. I looked like the most disgusting chicken I’ve seen. It looked like it was from the Great Depression. Terrible food.
-
February 2024 by Cyn C
Drive through person must literally be miserable. You’ll get better customer service anywhere else!!
-
January 2024 by Federico Rojas
Great service.
-
January 2024 by Susan Torres
I got the chicken pot pie. I couldn't believe it but there was NO chicken in it. Unbelievable!
-
November 2023 by Tim Devine
I ordered their chicken strips lunch. I've had this at other KFC locations and it was good but at this location they were dry and barely warm. Even my dogs refused too really them. This KFC in Montgomery on Douglas road should be avoided.
-
November 2023 by Arun Gaikwad
Pathetic service. Ordered in the drive through. At the window, I was informed that they are out of biscuits and they are willing to upgrade regular soda large. I said I didn't want the large soda instead replace biscuit with another side of fries. They outrightly rejected. You should have told that you are out of biscuits at the drive through while ordering..Didn't bother that customer leaving without order.They don't care about customers.Very bad business..
-
November 2023 by Lisa Douglas
The chicken was either overcooked or over heated. The biscuits were hard as a rock. Haven’t been to this KFC in a longtime. Due to the food being so disgusting. Wasted my money on this meal.
-
September 2023 by Thomsen James
The kid who took my order was very polite and respectful.
-
September 2023 by SHOBANAH BASKARAN
No-frills, just flavor. Satisfying every time.
-
September 2023 by Cheyenne Hoeft
I've been going to this location for a few years now. Never had any issues with the food before other than only getting 4 pieces of chicken in the famous bowl maybe 5 if im lucky. But I prepare for that and buy extra chicken pieces when I get it delivered. Tonight I did the same, but the chicken tasted really off. It had a foul taste to it. Not even my fiance liked it and he eats everything. We ended up tossing it. As for staff, I understand it gets busy and stressful, but they don't need to take it out on the customers. Most likely will not be returning.
-
September 2023 by Javier Luna
Once again order something get half of it right customer service sucks for the last year. For the prices they charge orders should be on point.
-
July 2023 by Alesha W.
I was met with very friendly staff who, didn't get my order right at first, quickly gave me my side I wanted replaced free of charge which they totally didn't have to do but I'm thankful for the blessing. It's very clean in the dining room as well as the bathroom so that's a definite plus! The $20 box was so worth it!
