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February 2024 by Fred Bear
Would not take my dog in for emergency even though there were openings because dog was not a regular patient.
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February 2024 by sherrye huff
Everyone was so nice the place was clean
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February 2024 by Gary Day
Five stars for the best service and staff I've ever dealt with
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January 2024 by Synapse Succulents
Dr. Flieg and her team, especially Laura were amazing in reliving my dogs pain and my stress. Doctor has always seen our dogs and has been patient with one of our mildly anxious/bitting dog.Was seen same day and can’t thank her and her team for being so understanding, empathetic, and knowledgeable. Was prescribed medication to relieve the issue and immediately Rosco is feeling and looking better.
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December 2023 by Emma Whaley
We switched our 2 cats over in the last year and I can't say enough good about Orchard Road Animal Hospital! They go above and beyond to address my concerns while also making my cat feel as comfortable as possible. You have a client for life <3
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December 2023 by Gerald Smith
I took my Boston Terrier (Buddy) here for surgery as he was cryptorchid. Dr. Huffman performed the surgery and did an excellent job. Not only was the doctor and staff very detailed in answering any questions we had, but the staff followed up with us and demonstrated genuine concern for Buddy's wellbeing. Scheduling Buddy's surgery was simple and convenient, and all options and pricing were thoroughly explained.
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November 2023 by Donna Marlette
Took my cats there. They said the both had hypoglycemia. Of course, they both died. My new cat has a medical emergency today and they would not make room in their schedule for her.
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June 2023 by Patrick Crawford
I liked this vet clinic when I lived in Montgomery. They were affordable and offered good pet advice. I come back to give them business 10 years later and I’m highly disappointed. Not only did I have to drop close to $500 for a basic pet visit, but the uppity vet recommended these new age treats that smell like feet. My cat hated them. And then she suggested I change his food. He was loving it at first and now he barely finishes 1/2 a can. I signed up on Chewy for this food and it’s expensive and the cat is barely eating it now. I’m not returning to this vet clinic. I’ll find another one in the area.
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June 2023 by J Elite
Horrible customer service. They charged a $136 deposit and I called ahead to let them know that I'm running late and they decided to cancel my appointment and told me to pay Another $136 deposit. I Just moved into a new home in the area and couldn't find one of my cats that was supposed to go to the appointment. If they can't be understanding of running 15 minutes behind because of circumstances, then I want nothing to do with this place.
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May 2023 by Laura Marutz
Lucy and Patty were traumatized when they were very young. The vet was very sweet with them talking softly and praising them. She was very gentle with my girls and I'm very glad to have found a vet that is soft and gentle with them!
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April 2023 by Another One
Orchard Road Animal Hospital is NOT a good place to take your pet. I'm shocked at the high ratings, which is the only reason why I'm posting. I have a rescue puppy, and I took her here for a physical. My puppy was apprehensive around new people and was barking and growling. I only had her for a week at that point, so I'm sure she was very confused and emotional. Common sense should tell you that with her background, that really shouldn't come as a big surprise, especially to someone who's been through veteranian school and has worked in the animal care business for any amount of timeNeedless to say, Dr. Huffman did a terrible job. All he did was explain to me why her behavior is extremely concerning, how he's never seen this type of behavior in his 20 years of being a vet, how I need to train her to wear a muzzle when she goes there or they'll have to put her under anesthesia, and that I should seriously consider bringing her back to the shelter since she will be more trouble than she's worth. Dr. Huffman never even completed her physical, scheduled me for the wrong vaccinations, and provided me misinformation multiple times. The whole appointment lasted about 20 minutes, and he talked about muzzling her and how I should train her to tolerate the muzzle for about 15 of those minutes. Awful doctor and awful advice. If I followed Dr. Huffman's advice, I wouldn't have my wonderful sweet puppy anymore, and she would be miserable and alone in a shelter right now. Dr. Huffman should be ashamed of himself and should seriously consider another profession because animal care is clearly not for him.I got recommendations from friends and went to another vet. Totally different experience. Doctor spent an hour with me, actually listened to her heart and lungs, and did a total physical. My puppy has already become much, much more comfortable around new people and animals. Who would've thought that it may take time for an abandoned rescue puppy to trust new people and get comfortable in her first forever home?Do not go here. All they care about is getting you in and out as quickly as they can so they can take your money. They clearly don't care about the animals or their owners, give inadequate advice, and have extremely questionable practices at best.
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February 2023 by Robert klain
I have never had anything short of an excellent experience here. I highly recommend Dr. Huffman especially . He thoroughly examined my dog and took the time to answer all my questions. He and his staff are true professionals and it’s clear they really care about our animals. It’s so comforting to know my pets will always be in good hands at orchard road!
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January 2023 by Nathan Mcclain
Dr. Huffman is excellent and the entire staff puts your pets health and well-being first.
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January 2023 by Maxie Presnell
It was our first visit with this vet and I was very pleased. Oscar was checked out good and his ears were examined thoroughly. He's been shaking his head more than normal. The cost was reasonable and everyone was very kind.
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January 2023 by Kathy Damato
We absolutely love everyone here. We rescued our boxer from Starfish in 2021, she was treated here for heartworm. Recently had surgery here for her as well. We came from south Naperville to have her seen and treated 3 weeks ago. Excellent care!! Thank you Dr. Curiel and staff along with Dr. McCarthy as well.
