U-Haul Moving & Storage of Montgomery offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the great customer service at this location, noting that staff members are friendly, supportive, and attentive to their needs. Rosie, in particular, is praised for her helpfulness, guiding customers in selecting packing supplies and going above and beyond, even assisting with carrying boxes. The staff’s attention to detail is evident, as one employee noticed a hatch left open and called to inform the customer about a wet carpet after a rainstorm. The new employee is described as personable, hardworking, and caring. The location is also appreciated for its accommodating scheduling, making moving easier by offering flexible drop-off and pickup times, along with assistance from recommended movers. The facility provides convenient amenities such as a donation area, 24-hour access to storage units, and online reservations. Overall, U-Haul of Montgomery is noted for its helpful staff, customer-focused services, and a smooth, stress-free moving experience.
Very clean facility and extremely conveniently located.
May 2024
I have nothing bad to say. Everyone was kind and helpful. From pick up to drop off, I couldn’t ask for better service. Thank you very much for all your help.
April 2024
Beyond customer satisfaction! I left my hatch open on my suv. It rained. The U-Haul rep noticed it and shut it. He also called me shortly after I returned the truck to inform me that my back carpet was wet so I could tend to it!
