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November 2023 by Kati K
I was frustrated with this place when I drove here on Sunday and they were closed- their website was incorrect. However- I am 110% satisfied and impressed with their customer service and attention to detail. Service was done quicker than estimated, the techs are VERY knowledgeable and friendly. 10/10 recommendation!!
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November 2023 by Robert Wayne
Our technician did a fantastic job of managing our appointment, fixing the device, and facilitating the return. I would definitely use this location again.
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November 2023 by Amy Braun
Devin was incredible to work with. She was knowledgeable, friendly, and got my Apple Watch working in less than 10 minutes. There was no wait and this visit saved me hundreds on buying a new watch. I cannot recommend this store highly enough! I wish I could give more than 5 stars. Thank you so much Devin!
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October 2023 by Kevin Vybiral
My iPhone was completely dead in the water. Could not get it to turn on or do anything. I brought it into this shop and they tried a few of their tricks and got my phone to reboot. They didn’t charge me and I walked out a very happy customer. Thank you!
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October 2023 by Michael Naus
It would be quite helpful for someone to answer the dam phone. Absolutely ridiculous. Been calling for a half an hour and it just rings, over and over with no answer. Regardless of what they may be doing, a business should answer the phone and at least ask the customer to call back. I’d give zero stars if I could.
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September 2023 by Jorge Nieves
The entire team was excellent! They did a great job on my phone, its brand new. Thank you!!
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September 2023 by Samuel Stephano
While my phone wasn't repairable, Samantha did everything she could to try and fix it. Honestly, even though the outcome, i wouldn't take my electronics anywhere else. She knows what she is doing when it comes to electronics.
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August 2023 by Jim Styka
Service was quick and I had no issues with my phone screen protector replacement.
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June 2023 by Becca Anderson
Great staff who were very willing to help and explain everything. Unfortunately, they weren't able to fix my phone but they were incredibly polite and did explain everything they tried. The only reason for 4 instead of 5 stars is that the phone was returned a day later than I was told it would be ready at the latest.
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June 2023 by Wanda Faye
I'm back with an update. Thank you Sam. Thank you for replacing my screen thereby, repairing my phone which means I'm reconnected to the interweb. Thank you. Thank you. Thank you. There's a bit of a delay when I touch a function but I can touch anywhere on the screen for a response. I will power off for 5 minutes and see if the pause disappears. Again, thanks Sam.I'm a bit disappointed because the cost I heard and the cost it's actually going to cost me to have my screen replaced is drastically different. Anyway, I'll update once my device is repaired. It's all good.
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June 2023 by Finn Durning
Sam was so awesome, with perfect vibes. I needed a data recovery and she was able to save everything relatively quickly. The place was definitely understaffed, and Sam was so kind even though she must've been going through a stressful time. I hope she gets a raise!!! ???
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May 2023 by Ryan koftan
Customer representative #1 was clear on time frame for repairs. Customer representative #2 was very courteous in checking me out. Repairs were completed according to original quote. All is well except…If memory serves, I vaguely remember #1 telling me that “the system” will notify me when the ordered part arrives at the repair location. No such communication was received. Not a problem for me but I mention it in case “the system” really should’ve sent out a message and didn’t. Worth looking into if the case.The gentleman that seems to be the repair technician was also very courteous and patient with my questions.
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May 2023 by Adam Dyer
0 stars. This place should be called U BREAK, WE CAN'T FIX. Been here twice now for a phone repair. Both times they accused me of water damage in the charging port. Today they claimed they couldn't fix my phone because they can't get a new charging port. The charging port wasn't even the issue when I brought it in. Apparently if ANYTHING os wrong with a Samsung phone they have to fix EVERYTHING or NOTHING. Never heard this before in my life. The staff is rude, the manager hides in the back, this place is awful. Save your aggravation and don't come here because they won't be able to fix it anyways.0 Stars
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May 2023 by Brian Lund
Can't say enough about this place. The best service and great staff. They had my phone done in just a few hours.. would highly recommend them!
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April 2023 by William
They were excellent in service and got my battery replacement done quicker then expected, all at a great price!