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August 2023 by Melissa Good
Used this storage unit for about a year. Never had any issues. Large clean storage unit with doors on both ends and it was very convenient. You will not find another storage unit like this in Grundy county for this price. It was well worth it. There is a gate that locks at 8pm which means no one will be in there after hours doing anything that they shouldn't be. Our deposit was refunded immediately once we cleaned out the unit. We had no problems and would rent from her again if we ever needed to.
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June 2022 by Becky Kiel
Spoke with Luann yesterday and was so impressed that I felt the need to leave a review! Luann answered all my questions thoroughly and helped guide me through some different scenarios that I need to consider when storing my RV. I appreciate her straightforward business experience, pricing, and hours of operation. I feel comfortable with my choice to use Burns Storage for my RV storage needs!?
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November 2021 by Nicole
Bait and switch on the prices . And rude
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October 2021 by Patrick B
The way the owner treats her customers is Disgusting! My advice is never trust your belongings with this company.... ever5 years later and still the same. “Customer evicted for non-payment” lol nice try
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September 2020 by Kim S.
I have been a Customer of Burns Storage for 2 plus years , I just want say that the Owner is Such A Wonderful Person ,I have read the Very Negative Posts from other people and just let me tell you " DON'T BELIEVE 1 WORD THAT WAS WRITTEN " in them Negative posts, I've had and enjoyed conversations with the owner , yes I was even late with a few payments, she NEVER made me feel bad or was the Rude Person that others painted the picture of , the storage units are clean and very well maintained , they're more than worth the money , so if you're looking for a Storage Unit , Well just let me say Burns Storage is the place to go ,you won't be Disappointed and when I buy my next Boat I Can Guarantee That I Will Be Storing It At Burns Storage.
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November 2019 by Sandra Marie
From the first phone call i made to inquire about a storage unit i got a bad vibe from the owner ..her tone of voice and responses to my questions were full of attitude but ok my husband and i decided to check the place out anyway so we get there and in person the owner is even worse! Her whole ora,attitude and approach is waaaaay bad for business!! It was as if we were a nuisance to her like or something. So sad she treats people like that.
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December 2018 by Jordan Reynolds
Not sure why the Negitive reviews on here but i infact met and spoken to the owner myself and she is very easy to talk to and straight forward in her business. Storage facility location is prime and the Storages speak for themselves Super clean tall and roomy as can be so if ur looking for a storage unit look no further this is the BEST storage facility in Grundy county hands down! As the saying goes Location is everything and Burns storage takes the cream and the crop with the cherry on top plus the whip cream well enough enough I'm sure u know what I mean! Call her u will be glad u did! I know am..... Thanks ma'am......
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September 2018 by Juan Jauregui
Nice place for storage.
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May 2018 by Laura Capps
Local, secure, and fairly priced with indoor and outdoor options for storing cars, boats or motorhomes and campers
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February 2018 by CARLOS MARTINEZ
After reading all the reviews I was a bit skeptical at first, but after finally meeting the owner I never had any issues. She infact was patient with me when I was almost 2 months behind on my rent.
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November 2017 by Rita Harris
Convenient, Clean. Highly Recommend!
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August 2017 by Bo HAWG
I have never seen or heard of a business owner treating customers so poorly. I feel very badly for the woman who owns and operates this business. There has to be something that has gone very wrong in her life to treats people in the manner in which she does. It's very sad that people have to live life being this miserable. She now has her lots busting at the seams and people are going to begin hitting one anothers boats and rv's as there is no room to park them. The roads coming in and out are not maintained and in need of repair. Note that if you need access in the winter to be aware that the area is never plowed so if there is heavy snow, you will not be able to access your belongings. Very sad situation as she has a good location and could really have a nice little business.
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July 2016 by Ashley Wohlford
The owner is a rude, unprofessional excuse for a business owner! Refuses to even give receipts for payment. No customer care, only concerned about money. I would not recommend this business to anyone.
