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August 2023 by EightiesMetalMania
Took care of a shipping issue I had after dropping some fedex packages off at a different drop off center. After retrieving them I stopped here and they took care of the problem instantly.
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December 2022 by Sean Davis
Always fast and helpful. Going several times a week to ship packaged my business depends on them and they always make it happen.
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September 2022 by Melissa Grzesiak
Great service. Normally use the mailing portion or the store until today. They also have u-hauls and that service was as simple and painless as the mailing services
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September 2022 by Kristen Geffs
The service is good but takes a while to ship if they have costumers at the phone counter.
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August 2022 by Megan Leleniewski
Super helpful. Had to ship a large box to Canada and they were able to get the lowest price out of all options and make sure it was all ready to ship. They seem to have a lot of services in there like copies, photo services, direct to garment printing, and regular shipping things so people should definitely check them out!! It's larger inside than it looks!
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June 2022 by Tina McCarter
Needed to drop off a package to an authorized fedex ship center. I asked when the driver picks up and was told 5:30. Perfect! She asked what was in my package , I told her it was my daughters Covid test for camp and she refused to take the package and said it needed to be given to a AUTHORIZED FEDEX CENTER! Umm??? Yeah…that’s YOU! So I called the camp and their coordinator said their location should take it. I called and I asked if this rule was listed anywhere online that I can figure out why she can’t accept the Covid test and she was ignorant and told me she didn’t know.
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October 2021 by AJS Driver (whitedove)
Uhaul rental..Great customer service.Easy check out & in..Only complaint.. need to ask if insurance should be added BEFORE adding it.. we didn't want it and it was in there anyway..Good coverage if you want it. This time we didn't..
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October 2021 by michelle kennedy
I walked in about 5 minutes before close at the end of the day and yet the lovely woman working there took her time and helped me to ship my package without complaint and was super friendly! A+++ customer service!!!
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October 2021 by Donna Cockream
They are wonderful to work with. We have ordered yard signs from them several time. They made it very easy and were fast. Will be using them in the future
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October 2021 by Alice JS (whitedove)
Uhaul rental..Great customer service.Easy check out & in..Only complaint.. need to ask if insurance should be added BEFORE adding it.. we didn't want it and it was in there anyway..Good coverage if you want it. This time we didn't..
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January 2021 by Pat U.
I will never step into this store again. The lady behind the counter was of NO help And very rude. As I was leaving the store she called me an "**** I had not been rude to her in any way. The only thing I did was to ask her what I was suppose to do because she would not ship my package to be returned. This lady should not be in a job where there is customer service. She was middle-aged with glasses
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October 2020 by Jackie Goulding
I went in to ship a package and they customized the box I brought so it would be smaller. They gave me advice on how to get another prepaid mail slip and took my normal USPS mail because they’ll drop that off too. Two packages (prepaid returns) and a letter dropped in one location, charged nothing, and answered any questions I had. Thanks Ship n Mail employees, I’ll be back!!
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October 2020 by Kelly Kingman
AWFUL!! Called for a question (easily answered by the DMV website, to a point), but thought I'd use the "small town business". Just wanted a "rough idea" of my cost for a service THEY PROVIDE! VERY RUDE and got HUNG UP ON!! Seriously -10 on the stars! I'd rather wait in line at the Morris DMV than give this place my business.
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August 2020 by Daniel D.
Customer service is excellent. They take all precautions for covid and we're very professional. Good people to do business with. I'm a very happy customer and will give them my repeat business.
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August 2020 by Sandra M.
I love this store. I had so many errands to run and wasn't looking forward to it but to my surprise I was able to get everything done at Ship n Mail. I returned a package, bought stamps, paid my ComEd bill, and got laundry detergent I needed! Woohoo Very happy. I will definitely be back
