Walgreens is generally a clean and friendly store with helpful staff. Employees like Heather and Joyce are recognized for their kindness and willingness to go above and beyond, such as helping with photo printing and assisting elderly customers. Some staff members are observant and considerate, making customers feel cared for, especially when customers are in a rush or vulnerable. The store also takes steps to prevent scams, such as limiting certain gift card purchases to protect customers. However, there are occasional issues with being understaffed and wait times in the pharmacy. Overall, Walgreens provides good service, with friendly employees making shopping a positive experience.