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November 2023 by Muriel Hampton
My mother was visiting from out of town and was having an issue with her Beltone hearing aids. Luckily, I contacted Dr. Chad Bauer at Beltone in Morton Grove. I found him to be extremely responsive, caring, compassionate and most importantly knowledgeable. If you are looking for an expert who can help you navigate to better hearing, Dr Bauer is the best of the best.
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August 2023 by Sangita Chandel
Dr. Bauer was very helpful and informative when we were deciding between hearing aids. He is very experienced and an expert in his field!
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May 2023 by Alex Turetsky
Dr. Bauer did a great job with my mother's hearing issues. I am especially impressed with the follow-on care. I was originally apprehensive that once she buys the hearing aids from him, he is going to get less attentive and accessible, because there is less in it for him. I was pleased to see, however, that he continues being available and ready to help - and he already helped tweak the hearing settings on numerous occasions after the sale. This man really cares! Dr. Bauer is a real mentsch.
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March 2023 by Timothy Lam
Dr Bauer was fantastic. It was my 1st time shopping for hearing aids. He took the time to explain everything in detail.
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March 2023 by Nary Khem
Dr. Bauer is one of the best audiologists available. He has provided excellent, knowledgeable, and professional service to my family and is very passionate about it. He has graciously helped my dad hear again and he has been feeling much more happy and social since then. I highly recommend Dr. Bauer for his premium and professional service can be found nowhere else.
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March 2023 by Elizabeth Ramseyer
While I do have some hearing loss in the higher frequencies, Dr Bauer felt hearing aids and their expense were not needed. He had me try the Jabra hearing device as I only needed assistance in environments with a loud background sound. It is great to have a professional who listens and prescribes appropriately.
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March 2023 by Elizabeth Burton
I don’t know what to say about Dr Bauer. Wonderful, caring, empathetic……I could go on and on.I have a 100 year old Father, who is his patient. Even though he had an appointment with his family, he still made it his priority to come and help my Dad. Who does that?….he does.Bravo to you!!!!
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January 2023 by rick appelman
Called 8.45 am today for appt,spoke with Dr Bauer and audiologist, he mentioned his day was full possibly next Saturday, but then he checked his schedule a d told me he had an 1130 appointment that had not confirmed yet and possibly if I could take that time if it became available. Asked him to call me and I would swing by for that appointment. Got the call promptly and met with Dr Bauer at 1145, he greeted me immediately with a handshake, and asked me to fill out patient information, I did and dr Bauer proceeded to inform me with integrity that this business survives on purchase of hearing aids if needed. he then proceeded to show me a pair of aids after questions of my concerns about wearing them. Alright dr went directly to some verbal testing at his command, t hen explained completely results conforming did well on this test, he proceeded to allow me into soundproof room for complete hearing testing, after after after short time told me my hearing was fine to come back in 10years..Dr Bauer is professional and honest ..Beltane hearing morton grove illi
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December 2022 by William Markowski
Chad Bower is one of the best audiologists/hearing aid professionals in the business. He makes time to fit a person onto his schedule if it is needed, works to make sure you understand what the problem is, presents your options so you can make the best decision for you. A real human being.
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December 2022 by Miguel Guerra
This was my first time at an audiologist. I accompanied a relative for a hearing test and hearing aids. I can’t compare to other audiologists but I can certainly compare to other doctors and professional services I’ve paid for over the years. And to say I was very pleased is an understatement. Dr. Bauer was very knowledgeable, thorough, and patient with us as we tried to take in a lot of new information we’d never seen or heard before (especially considering I was translating for my cousin who isn’t fluent in English . Dr. Bauer kept stopping to make sure we understood what he was explaining rather than flying through diagnosis like (unfortunately) many other doctors who leave you feeling like you were being processed so they can proceed to their next patient. We walked out feeling like we knew exactly what we were getting, why it was necessary, and best of all, my cousin was smiling ear to ear when she walked out because she had not realized how much she had been missing the last few years as her hearing had deteriorated. I couldn’t recommend Dr. Bauer more. Excellent service and people at this clinic.
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December 2022 by William Rivkin
I am updating a previous review because of a situation with my hearing aids recently. After arriving home after I parked my car I started to remove my mask. Unfortunately I was in a hurry and didn't take my time removing the mask as usual. As I removed the right mask holder it caught the hearing aid and it shot out of my ear and flew across the car, hitting the right side window.I had no luck searching the car. The next day with the help of my adult granddaughter we searched the car with high power flashlights. Removed the mats, moved the seats back as far as they would go, the moved them as forward as possible. Lifted them as high as they would go. The earing aid was never found. What do you do with just one hearing aid?In my case it was to call Dr. Bauer asking "what can I do?" I went in to see him and we discussed possible solutions. Because hearing aids are paired it wasn't possible to get a hearing aid that would be compatible with my 3 plus years old aids.As it happened Dr. Bauer had received that day a reconditioned set of aids several steps higher then my present aids. While, for professional reasons, he would not say why they were unclaimed he quoted me a very attractive price for the set. Of course I bought them and now hear better than before.When I told my wife what I had paid for these hearing aids, she said I was very fortunate that Dr. Bauer is a really ethical man, and could have tried the sell me a complete new set of aids at two or three times what I paid for this setDr. Chad Bauer is extremely knowledgeable in everything you need to know if you are having a hearing problem. He gave me a hearing test that showed that I had a problem. He also noted that I seem to develop excessive amount of ear wax that will interfere with my hearing and made some suggestions on how to deal with the problem.I also had problems with inserting the units into my ears. He was very patient in trying different sorts of units until he found the ones that were easiest for me to insert and worked the best.I highly recommend Dr. Bauer if you think you may have a hearing problem
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December 2022 by Kyle Conway
Dr. Bauer is a very professional and passionate audiologist. He is extremely knowledgeable and patient with older people. He helped my grandmother find a powerful hearing aid that works even with her high level of hearing loss. His complimentary services are great and I recommend anyone with significant hearing loss to pay him a visit. He also recommended other forms of hearing technology for my grandmother (caption call, wireless devices, etc). Plus, all initial hearing tests and assessments are free. Highly recommend.
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December 2022 by Sharon and Carlos Garcia
This was an amazing experience for my elderly mother! For the last year or so we had noticed that if she wasn’t reading your lips she couldn’t understand or was missing chunks of the conversation. We went in to see Dr. Chad and he was exactly what she needed. My mother’s English is not great but he was able to communicate with her in Spanish and completed a hearing test and ultimately a fitting for a hearing aid. Before I get too far she absolutely loved it…she is one tough cookie, but she was pretty emotional to be able to finally hear again.Dr Chad was very patient and spent over an hour and a half with her going through all the details of putting it on and charging the devices. This was not an easy experience for her as she was quite nervous going in, but her smile upon leaving was priceless!
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December 2021 by Ray Schooley
I am happy with my reconditioned device from Beltone along with the service from Dr Bauer. I enjoy the cross country service that Beltone is able to provide.The updated APP has been very helpful!My set up from Beltone allows me to hear my cell phone with my hearing aid. That facility was not working. Dr. Bauer solved the connective problem after three hours of concentrated effort. I thank him very much for the wonderful support.
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December 2020 by Kristine Barrett
I am so glad that I found Dr. Chad Bauer when searching for a hearing aid company that would provide me with aids that fit my type of hearing loss. He is very easy to talk to and he listens - he doesn't take any shortcuts when it comes to ensuring that you get what you need. In short, he's not going to give a one-sided sales pitch. He wants you to get the best and necessary aids for your hearing loss - he's very thorough from testing your hearing through showing you how to use your aids to their potential as well as demonstrating any technology that will enhance your hearing ability further.