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December 2023 by Hannah N.
My recent visit to Eddie Bauer in Morton Grove left me thoroughly disappointed. Intent on purchasing merchandise worth over $168, I requested an extra bag for gift purposes from the cashier, Melissa. Unfortunately, Melissa, accompanied by an older lady who seemed to be the bagger, displayed unfriendly attitudes. Melissa bluntly stated, "We can't do that," and when I inquired about purchasing an extra bag, her sour expression made the interaction unpleasant. Unlike other well-known brands, Eddie Bauer seemed unwilling to accommodate even a simple request. The lack of customer-centric service led me to return all the purchased items, as I didn't want to support a store where customers are treated with such disregard. Avoid this Eddie Bauer location; the staff's sour and unpleasant demeanor overshadowed any desire to shop there.
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December 2023 by Francisco Enriquez II
Very helpful nice staff members, the prices were competitive and you have a good variety of items for the season. Thank you
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August 2023 by Tonjia Linderoth
Stop in often, sometimes find things.
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July 2023 by Santiago Coba
Very friendly and courteous attendants, always helping with questions and requests. You will find a great deal of you look hard !!
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June 2023 by WIndiciti shaw
Found XXL shirt for friend. Helpful gentleman assisted me.
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May 2023 by Raf Andrea
Friendly staff and some decent deals sometimes.
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December 2022 by alex analitis
Scott and Keith were awesome. Great customer service and took great care of me. I had an issue with my zipper and they hooked me up with a new jacket. Unbelievable. Great guys and great clothes. Highly recommended
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December 2022 by K C.
Not sure what the person did who processed my original purchase, but when I returned with my receipt to get a larger size, something didn't add up. The investigation took 30 minutes and created a long line. I left feeling like the staff (and customers) thought I did something shady. I'm not here to speculate why it didn't add up, but it was not my fault someone checked the purchased out wrong. I didn't get any apology for my wasted time just a very weird vibe. I left with my exchange, but am in no hurry to return after the uncomfortable experience. I often buy stuff at EB for myself and others, so this is a bummer.
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December 2022 by Shabana Baig
I love to shop this place. Huge variety of down jackets for men and women. This store does not carry kids stuff unless it was return. Employees are friendly!
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December 2022 by Frank Kay
My wife was looking for a winter jacket. There was a bunch to choose from. She did find and buy one. I was looking at the flannel shirts. There wewe many to choose from.
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October 2022 by Ted Magno
Great clothes and gear at awesome prices.
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September 2022 by Lord Winston C.
It is an Eddie Bauer outlet in the neighborhood with a great selection and good service. Lots of times 50% off everything. Not going to get my business suits there, but they sure make me look good at a reasonable price in every day clothes. Glad to have it in the area.
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July 2022 by Kris Ruban
Nice service, huge selection.
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December 2021 by Bharat Bhushan
We recently visited at this store. The professional behavior of the staff was much below a regular store customer service. The manager was about to pass out when she saw an Asian couple with two kids entering in the store. She snatched something from one of the kids. I also observed her talking to someone at the cash counter about her son dating a girl that she doesn’t like while there were 3-4 customers waiting in the line to check out.
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December 2021 by Vinette Rucker
Good quality, I love there clothing, especially the price and discount,
