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March 2024 by Sunny Patel
Very rude and unprofessional staff. Was given a call by this location prior to visiting to be on a guest pass as they were looking forward to seeing me. Got there, waited about 50 minutes just to be talked to and found out that apparently the guy I spoke with before coming here does not exist. I could have done an entire workout elsewhere and not wasted my time as you should too.
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December 2023 by Ahmad Bhinder
This is a great and solid place for training,with All equipment And fitness machines for The Best training.Also swimming pool , And fitness trainers also present all the time. Cleaning is ?% The staff is so helpful ,cooperative and do The Best upon your request regarding The training and other questions,etc, specially Mr Jorge who attended us and explained overall the condition's upon our Membership in LA FITNESS.Thank you very much Mr Jorge,and All the staff Members .The Best Gym in Chicago.
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November 2023 by Steve Mathew
I worked out with Russell the training director for my personal training session. He took me through everything and showed me realistic goals and progress I can make for myself. He also took me through a full workout and it felt great. The plans they offer for personal training are very thorough and well thought out. They take into account your personal goals, nutrition, and everything else. They will help you achieve whatever fitness goals you have.
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November 2023 by Liad Bitton
Everything is new and nice. It's pretty big and equipment is good, however a lot already had "under maintenance" stickers. Went only once on a weekend and it was not too busy, not it isn't necessarily indicative and would affect the rating significantly
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September 2023 by Nathalia Marín
LA Fitness Morton Grove is a great fitness center. Josh, the General Manager, and Russell, the Personal Training Director, stand out. Josh is welcoming very welcoming and helpful. Russell is knowledgeable and passionate about helping members reach their fitness goals. The gym has excellent equipment and amenities. Overall, it's a top-notch fitness experience.
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September 2023 by Elizabeth J. Wilton
The space is great. The stairmasters are excellent. It has only been open a short time and there is of course many broken machines that they do not fix week after week. Many machines just have signs on them that say scheduled to be fixed but it never happens. Also, the cleaning staff seems to only take out the trash. The cardio machines are drenched in old sweat and they need to be cleaned too. It is strange to me how many young people have tripods that they use to video themselves and the number of people flexing while they take selfies but maybe thats what this gym attracts. Not sure but it is a BIG bummer there is no steam room or sauna. Really disappointed in that.
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August 2023 by Lennox Samuels
This recently opened, massive LA Fitness facility has everything going for it: The gym is well equipped, well run, well lit, and has a great atmosphere. The staff is helpful, friendly, and welcoming. I particularly commend assistant manager Tony Tan, who goes the extra distance—and with a smile on his face. Also, I left my wallet in the weights area overnight, and it was promptly turned in to the front desk—with everything intact. Highly recommended.
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August 2023 by Jonathan Gonzalez
The gym here is amazingly well kept, was a previous member at xsport but I see why everyone comes here ! Great staff and always welcoming
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August 2023 by Eddie Hernandez
Personal trainer director Russell was great to work with. Very knowledgeable, charismatic, and full of passion for health and investing in one’s goals. Showed me different workouts, stretch’s, and mental discipline. Cutting out some unnecessary expenses such as going out can cover monthly personal training sessions. Come talk to Russell and start investing in your future goals and health
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August 2023 by Philip Schwartz
I just can’t give it five stars and I probably never will be able to. The staff is generally speaking, polite, but much like their other location is not particularly motivated to take care of issues. On-site management has demonstrated a very short period of time for club, that has been only open for five months approximately that they’re not prepared nor well organized. Just recently they ran out of all the hand, sanitizing wipes, which were the only way to wipe down the machines and or equipment. They then brought in paper towels and spray bottles which within two days they ran out of paper towels for the entire operation. So for another two days, the gym ran essentially without being able to be sanitized by any of the patrons. The number of machines that have broken has been on the rise and the time for which, they are taken care of his also been on the rise. Unfortunately, I approached three different people on six different occasions about one particular piece of equipment to get it fixed, and I was met with apathy. One person actually said he was injured and how would he know that it’s broken. Either way, the injured salesman acknowledged for the third time the fact that it was broken and did absolutely nothing. It wasn’t until the second of the two stations broke, both seated rows, that anybody bothered to correct either one of them. Two weeks later, I found myself in the area where all the cable stations are only to realize that half of them are broken. It’s understandable as these tend to be the items that break the most frequently. However, there should be a plan to to repair them in quick order.If you made it through this, then here are the pros to the space, most of the machinery works pretty well. They’ve got a ton of squat stations two different TRX and/or Astroturf areas for other activities. They have a substantially large quantity of cardio machines that always seem to have one or two available even during the busiest of times. Overall, the appearance of the gym is one of being clean. They have multiple people rotating through the space cleaning and they’ve been able to keep them on their staff. The locker rooms two are clean.
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August 2023 by Tom Tuohy
I don’t understand the negative reviews. This club is fantastic. Brand news, advanced equipment, an expansive free weight room, pool, cycling room, large group fitness room, TRX section, and multipurpose fitness area, clean lockers and shower area.As for complaints about no steam or whirlpool, if you think it’s healthy to jump into a hot bath with a bunch of grimy post work guys, or share a steamy germ spreading room, then look no further than the Touhy Avenue facility that was recently shut down for legionaries disease spread.
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August 2023 by Melanie Lampa
I’ve been going to this gym for about a month now.pros:-The staff are always friendly and helpful. Russel is always a smiling face around the gym, offering great workout advice and motivation. I’ve been training with Ben for about 2 weeks now. So far, he’s been fun to train with. Between the personalized, intense training he adds some comedic relief.-The ratio of members to staff is pretty decent too. If you need help or if the space needs immediate cleaning, there’s a good amount of staff around.-the natural lighting helps a lottttttcons:-no sauna-hours on Google aren’t accurate-they have the a lot of unhealthy options in the vending area except for water
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August 2023 by Kevin Maldonado
Cancelled my old membership from Xsport because this LA was definitely an upgrade compared to them. Brand new facility, great staff, and brand new equipment as well. The only downside is the entitled people that go there but that's okay because at the end of the day we're all here to promote a healthier lifestyle and be better than the person we were yesterday!
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June 2023 by Joselynn Landero
Unfair, been waiting so long for this gym to open and find out it doesn’t have sauna, hot tub, basketball court etc etc… plus have worse customer service make me feel completely disappointment, knowing back then used to be one of the best LA around the area :( . I should’ve stayed as a member of Planet Fitness $25 monthly for the same amenities
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June 2023 by Jason Lantin
Had a great experience at this facility. Lina at the front desk is very welcoming and kind; she was also knowledgeable about the facility and explained the layout to me. The gym is super clean and has lots of space. The natural lighting is what separates this gym from others.