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June 2023 by Karyn M.
Dependable and reliable family-owned business. I came here because I needed some jewelry repaired. I used to go to a kiosk at the mall but they shut down. My friend recommended this store and they did a nice job on my gold necklace that needed soldering. I recently brought a ring that had lost a diamond. They called me with a quote for replacement that I thought was very reasonable. They also checked the prongs and cleaned the ring. I'm very pleased because my ring had been shut away in a drawer because it needed to be repaired and now I can wear it again.This store gets very busy and the parking lot is always very crowded. Be prepared to wait. Also, some of the work is done downtown in Chicago so it can take a few weeks to receive your items. Hey, if this jewelry has been tucked away because it's broken, what's a few more weeks?I'll be back because I have several more items in need of repair.
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June 2023 by Mike Orczyk
I stopped by after normal business hours for a watch battery replacement and the very kind woman working there allowed me to come in and drop the watch off for service the next day. I picked it up a couple days later and met the gentleman that did the repair. He was very knowledgeable, kind, and generously gave me a discount on the service. 5/5 stars. Thank you very much!
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June 2023 by Robert And Diane Cole
Very helpful! Great customer service, highly recommended.
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May 2023 by Albert M.
The best in the business. Family owned and operated.Honest, kind and knowledgeable. I wish Yelp offered 10 stars because MG J&R would get 11.
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January 2023 by Juan Machado
Very nice and friendly atmosphere, great service.
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January 2023 by Patrick Markle
Definitely regret walking into that place had jewelry repair there took six weeks to get it back and was overcharged and the quality was horrible had to take somewhere else to have it repaired correctly that place is a waste of time and money
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January 2023 by Michael McGuire
Friendly and professional folks. If you are looking for a quality jeer that still believes in great customer service…….this is your answer.
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November 2022 by David P.
These guys are awesome ! Ron went above and beyond in getting my watch band replaced, when other jewelers couldn't. He honored his quoted price as well. It's nice to know that there are still people with integrity ! Thank you Ron !
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August 2022 by Steve
This review is a long time coming. I brought an expensive Patek Phillipe for a new strap. I watched as they used a razor to remove the old on and in the process CUT THE LUG ON A $50,000 WATCH!!! This is no joking matter. They said they were not responsible but would by sending me to repair show. They were nice and told me "we will not charge you in honor of the watch" Well I call BS and Morton Grove Jewelers STINKS as far as I am concerned. Well guess what MGJ? THANKS for costing me $10,000.00 and the $20 for the SLICE MADE in my Platinum watch.Bottom line this place stinks. THEY NEVER made good! It was apparently not their fault that they SLICED a $50k watch. Clearly you do not work on expensive pieces. Any legit jewler woudl have owned the mistake. YES a MISTAKE. WHY would you stay this is not my fault? Really? I call Bull Pucky as I watch your slice it!!!
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April 2022 by Eric Meiri
Local business. Family owned. Fair pricing. Nice couple. Did a great job fixing my broken gold necklace chain. Let me come after hours to drop off and pick up. I recommend them if you need a repair!
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September 2021 by Veronika Lozova
Did a great job making my bracelet shorter. Owners are very nice ☺️
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September 2021 by Mike Starr
The long time owners of this local store are customer care orientated and have sustained with a large and loyal customer base. Friendly and prompt service with a smile and reasonably priced. You can't go wrong. Robin's creativity in jewelry design would be hard to match. She has patience and concern which is refreshing in today's service climate. I have traveled far to visit this store for my jewelry purchases and repairs and have never been disappointed. 5 star business.
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August 2021 by Sharon Dooley
Outstanding jeweler! . I highly recommend Morton Grove Jewelers.
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December 2020 by Christina Salahuddin
Moved recently to the area and needed to find a trusted jeweler to repair a couple sentimental pieces (ankle bracelet & necklace ). priced reasonable, professional, had it fixed sooner than expected & follows co-vid guidelines. I would recommend Morton Grove Jewelry & Repair.
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December 2020 by Johnny Abbatiello
Robin and Ron are the ABSOLUTE best, nicest people! They helped me create a beautiful engagement ring that my now-fiancee loves every time she looks at it! Very highly recommend them!
