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January 2024 by Caroline Balcerzak
Kim and everyone at Nail Essence were extremely nice and meticulous. I asked for milk chocolate glazed donut nails and while they turned out darker than anticipated, a week in and it’s still just as perfect as when I first got them done. And that never happens to me so I’m thoroughly impressed!
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January 2024 by Mila`s Garden Essential Oils
Very pleasant.
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January 2024 by Ria Patel
Amazing service and execution. So nice and understanding and professional at the same time. Also confirmed my appointment with me and have also sent a text message as well as a reminder.
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January 2024 by Autumn McKinney
matthew always does fantastic on my nails! staff is very friendly and accommodating.
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January 2024 by ioanna gianaris
great customer services
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January 2024 by elpidia ramirez
I told the nail technician what was I didn’t like about my nails that I had done from another place and she said don’t worry I’ll fix it for you and they came out really nice.
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January 2024 by Malarie Marquez
I've been to this nail salon a few times now, and unfortunately the quality of my nails have been inconsistent, but the service was great so I continued to return. I sometimes get cut by the technicians, and despite that, I realize it's not intentionally and have always still tipped at least 20-25% because nail services take time and I absolutely respect the effort made by the techs. I have also always made sure I went to my bank to bring cash to pay and tip per the shops request, despite not using cash for any purchases at all anymore.Today however, I had a really upsetting experience that I believe will not allow me to return. I had an appointment this morning and the technician who did my nails did a very poor job. I got a gel manicure and my nails had bubbles in them, there was polish all over my hands and the nails were poorly shaped. I brought this to the techs attention as we were going along and she disregarded my concerns. When the service was done, I told the owner and he agreed to have the tech repolish my nails, so I agreed, despite needing to leave because I had already been there for an hour and didn't anticipate staying there two hours today. He then insinuated that I moved my hands in and out of the oven, and that was a part of the reason that the nails weren't curing. I've been to this shop numerous times in the past and had not moved, I don't talk on the phone while I'm there, I always wait patiently for my service to be completed. I was offended by this but still sat to have the tech redo my nails and she pulled out a cuticle trimmer and started to pinch at the polish on the flesh of my fingertips of my hand! I got up and told them I was just going to leave and started to go back and forth with the owner, but didn't want to be disrespectful so I went to my car and called so we could talk through the situation. He really didn't seem interested in hearing about my experience, but more intent on how to fix it and move forward, which felt rude, but was fine. I told him I would come back if another tech could redo my nails.I went back into the shop and another technician started the process of removing the polish. She was so rough with my hands and kinda jerked me back and forth a bit. It was incredibly upsetting, but more people were coming into the shop for services and I'm sure it was frustrating for her to have to redo my service before moving on to her other customers. I did not deserve to be treated badly after having a bad experience, but she rushed because now she was behind too. My nails looked somewhat better when she finished, but every nail was a different shape, she also cut my cuticle on another finger and had to file one of my nails shorter because of the mistakes the other tech made. When she finished, I still thanked her and tipped her for her time and trouble.I believe in positive experiences and patience and care for people, because you never know what people are going through, but today was unfortunately just a purely bad experience, which is really sad because I was excited to have a new salon to visit since moving to the neighborhood. Although I will not be returning to this salon, this review is an account of my isolated experience and just a recommendation to others that if you find a tech at this shop that you enjoy working with, to get their name and book with them specifically to ensure the most consistent service. The tech who did my nails in early October was amazing and my nails held up beautifully for 4 weeks! I believe she has recently moved on to a different job. The quality of my last two visits have not been good at all - A waste of my money and time. The owner tried to be nice, but can be very short with people and is not the best at being empathetic when it comes to bad service, and probably prefers to just figure out how he can correct the issues and move forward, which can feel very rude and off-putting. This experience was so upsetting and ruined the flow of my entire day. I will not b
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September 2023 by Jhann Princess Cadaoas
I love this small business. I’ve been coming here for a year and now I’m a loyal customer. This business has so many loyal customers. My nails always come out the way I want it to be. The staff welcomes you in and the environment is great. Matthew is so humble and social. Sue is very gentle and Amy is super sweet.Services: Nail art
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September 2023 by siobhan davis
Clean space, friendly staff! They do a good job. The only reason not giving 5 stars is because they don’t give you the full spa experience. They don’t lotion and massage the hands, and for the price they definitely should. That’s the best part of a manicure. Would definitely try them again though!Service: Acrylic nails
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July 2023 by continuum2063
This place has personality. The staff are really friendly. You don't feel like a burden walking in there like some places. There is something very cool about being able to have a conversation with your technician. Not to mention they did a great job on my toes. Highly recommend and will definitely be back.( Definitely book an appointment though - it fills up fast.)Service: Pedicure
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May 2023 by Alexandria Johnson
This was my first time at Nail Essence and I was very impressed. I went here based on a review from someone I know so I decided to go! I was impressed with the professionalism and nail work! I got acrylic nails and a removal of the old ones I had on. This is my new nail place. Matthew did my nails and he was fantastic! He was very polite and I felt like family as soon as I walked in.
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May 2023 by ED
Excellent! I was looking for a new salon and was told to try Nail Essence. So glad I did. I’ve gotten my nails done twice here but can tell I won’t be switching anytime soon. The salon is very clean, the people are friendly, and my nails look great. My nails were done by different technicians both times and turned out beautifully each time. The first time I did French - they were flawless and I got so many compliments. Today I had a broken nail repaired and basic no chip and a pedicure. Love it all. If you’re looking for a new salon look no further.Services: Nail painting
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May 2023 by aleena ahmed
I called in half an hour before and was able to get an appointment super fast and did not have to wait at all! they’re super sweet and quick. I got my toes repainted after a pedicure and they painted it so nicely and neatly! I got my nails done as well and it was exactly like the inspiration picture i showed. A lot of places hurry through and don’t even ask you if you like the nails or are gentle around the cuticle but here they all made sure to be very gentle and always asked if I approved of the shape, color, etc. Kim and her husband are amazing. :) Totally sticking to this place now.Services: Pedicure
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May 2023 by gergina kandaldzhiev
Great service! I called on Saturday and they gave me an appointment for just few hours later. My daughter wanted a cute design on her nails for her Birthday and they did excellent job. Her tech was Matthew and a lady tech did amazing job on the flower design.Services: Nail designs
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May 2023 by Beatriz Santos
Nail Essence is a GREAT place to get nails done! With special services offered such as acrylics, cat eye nails, and chrome, there’s something for everyone. There’s a wide variety of selection from no chip to regular, etc. Walk ins are accepted but during the weekend I recommend an appointment. They work quickly and pay attention to detail. I will continue to be a returning customer!