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October 2023 by Arshad Ali
I've been a loyal customer of this car wash for over 15 years, but today marks the end of that era. Over time, I've heard numerous complaints from friends and strangers alike about the owner's unpleasant demeanor and the subpar quality of their car cleaning services. While I've experienced mediocre car washes from this establishment before, I've always tried to be understanding and courteous.I've faithfully brought my car here every week, confident that my vehicle was in good hands. I even made sure to tip the hardworking individuals who cleaned my car. However, my recent visits have left me disappointed, and today was the breaking point. I decided to bring my father's car in for a wash and politely asked them to double-check the windows after cleaning, as I had experienced smeared dirt on my windows during my last visit. After all, when you're paying over $40 for a wash, you expect a thorough job.To my shock, the owner responded by yelling and using profanity, saying that if I couldn't trust his team, they wouldn't wash my car and telling me to leave. This unprofessional outburst from the owner was completely uncalled for. While I can understand taking a strong stance against rudeness or disrespect, calmly asking for quality assurance should not result in such behavior.While I waited for my refund, I witnessed another customer being subjected to the same disrespectful treatment. They had politely pointed out that there was still a lot of dirt on the car's hood and bumper, only to be met with aggression from the owner. It's become apparent to me that this car wash has been consistently plagued by such incidents over the years.I've heard stories of customers arguing because their cars were scratched or items went missing, and now I can believe those accounts. This business seems to have earned its reputation for poor customer service and mistreatment of employees. I strongly advise anyone to steer clear of this car wash. If you're still unsure, I wish you the best of luck and hope you won't become another unfortunate victim of their unprofessional behavior.
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October 2023 by Dianna Radom
Terrible experience at this car wash. The attendants were careless, the soap left streaks, and my car came out with more scratches than when it went in. Definitely won’t be returning.
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September 2023 by Arshad A.
I've been a loyal customer of this car wash for over 15 years, but today marks the end of that era. Over time, I've heard numerous complaints from friends and strangers alike about the owner's unpleasant demeanor and the subpar quality of their car cleaning services. While I've experienced mediocre car washes from this establishment before, I've always tried to be understanding and courteous.I've faithfully brought my car here every week, confident that my vehicle was in good hands. I even made sure to tip the hardworking individuals who cleaned my car. However, my recent visits have left me disappointed, and today was the breaking point. I decided to bring my father's car in for a wash and politely asked them to double-check the windows after cleaning, as I had experienced smeared dirt on my windows during my last visit. After all, when you're paying over $40 for a wash, you expect a thorough job.To my shock, the owner responded by yelling and using profanity, saying that if I couldn't trust his team, they wouldn't wash my car and telling me to leave. This unprofessional outburst from the owner was completely uncalled for. While I can understand taking a strong stance against rudeness or disrespect, calmly asking for quality assurance should not result in such behavior.While I waited for my refund, I witnessed another customer being subjected to the same disrespectful treatment. They had politely pointed out that there was still a lot of dirt on the car's hood and bumper, only to be met with aggression from the owner. It's become apparent to me that this car wash has been consistently plagued by such incidents over the years.I've heard stories of customers arguing because their cars were scratched or items went missing, and now I can believe those accounts. This business seems to have earned its reputation for poor customer service and mistreatment of employees. I strongly advise anyone to steer clear of this car wash. If you're still unsure, I wish you the best of luck and hope you won't become another unfortunate victim of their unprofessional behavior.
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September 2023 by Luis Boldizsar
I should have taken before and after pics. But the job done by Natures Hand Car Wash on my detailing exceeded my expectations. I left the car overnight and when I picked it up in the AM, it looked better than when I purchased the car 6 years ago. They even cleaned out a stickiness in the cup holder that I assumed would be there forever. Well done! I will go back for regular washes. But the detailing job was superb.
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August 2023 by Stevan G.
I don't usually like to complain. I understand how hard people work for their money. However this was a bad experience. I wanted an executive wash. The clerk recommended the make over (best with extended vacuum). I paid $50 and waited an hour. The car was still dirty when I took it out. Windows washed with a dirty rag. Leather seats not vacuumed, still had dirt on them. Wasn't dried at all inside or out. It looked like it was wiped with a wet towel but nothing else used. I had to wash my car on the driveway after brining it home.I used to bring my cars here all the time and they used to be very good. Back in the day basic wash was a lot better than make over wash is now. I don't know what happened. HORRIBLE JOB!
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August 2023 by Pj H.
Came here August 12th for a basic wash, exterior and interior. They got splatter all over my gauge cluster(picture attached). Instead of spraying the microfiber cloth and wiping the steering wheel down, they clearly sprayed the wheel directly and it got all over the cluster. It became a bigger issue for me to remove, you cannot simply use water or it'll make it more hazy. I had to take it to an actual professional detailer to use PlastX to polish it out. Even worse, I noticed these streaks on my powder-coated wheels that I had put on days before for the Summer season. When I asked the owner about this, he gaslighted me by saying that my wheels were like that when I brought my car in(him not knowing these wheels were literally put on days before). I have included pictures from days before and after they worked on my car. Owner then went onto say it was brake fluid and I had a leak. I took my car to an auto professional to confirm and that was not the case. It makes no sense that all 4 wheels would be leaking brake fluid on them at the same time, especially when it's been confirmed by a pro there's no loss of fluid. When i went to an actual professional auto detailer they confirmed - "Wheels were hot when they sprayed cleaner on them. They're chemically etched, will have to be polished to remove. Wheels always need to be cool to the touch when cleaning. Either way after driving, or hose down with water to cool them off before spraying anything on them." Learn from my mistake, while this place is cheap - the work reflects that as well. My $25 wash is going to end up costing me days lost troubleshooting and hundreds of $$$ to correct their negligence.If you care about your car, go to a reputable auto detailer or even clean it yourself.
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August 2023 by Danni Gadhar Dan Dilanger
I been coming here since 2010 with nothing but porsches. I love them hard working men. They know how I like my whips I dnt even gotta say nun. Best hand car wash ever hands down.
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August 2023 by M And M.
Absolutely great place. Have brought 3 different cars here, all in different states of needing attention. My 2012 Suburban at 220,000 miles hadn't been cleaned since 2016. Now that the kids are grown into their own cars, I brought it in and talked to Benjamin. In 1 day it looks like it did when I picked it up. Yeah, there are ALWAYS normal were and tear items, but you wouldn't be able to easily find them on my car. Fantastic job as always
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June 2023 by John Gago
I paid $48 plus $10 tip for their full service top of the line wash for full size truck. Interior looks to have not been touched. Water spots on all windows, and I specifically asked them if they could remove the bugs as I just came from a long trip and was assured it’s not a problem. Very disappointing results for the $$ that was paid.Service: Full body wash
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June 2023 by Jerry Nelson
For $41 + tip, I'd expect better. I won't be returning. It's a shame because the people there are nice, but that's not enough in business.
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May 2023 by Asim M
Consistently a good wash and friendly staff. My only recommendation is to hold out on their tire dressing. Formula they use seems to transfer on to the paint once vehicle is driven. Pictures taken after a 15 minute commute @ 30-40mph. Interior looked great, everything was wiped to my satisfaction.Services: Full body wash
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May 2023 by Mona M.
We usually go to the car wash across the street for an interior and exterior clean but they never do a very good job but there aren't very many places else to go. I decided to try this place today with my minivan that was filthy from my kids and the winter grime. I did the makeover wash and can't believe how amazing the car looks practically detailed. I would 100% recommend anyone to come here. It might be a couple dollars more but it's a hand wash hand interior and they really did an impeccable job. I'm impressed and I'll be coming back.
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April 2023 by Michael Manetta
We bought a used car with a faint but persistent smell of cigarette smoke in the interior. Nature’s was able to do the necessary magic to remove the smell. Haven’t had the exterior washed by them but great service on detailing. Highly recommend.
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March 2023 by Vince Barszcz
Got my car detailed in the summer and they did an amazing job! Looked better than when got it! Even got the stupid city stickers off that I had on there. Will be coming back here once winter is over! 10/10 recommend!
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March 2023 by Vinny B
Got my car detailed in the summer and they did an amazing job! Looked better than when got it! Even got the stupid city stickers off that I had on there. Will be coming back here once winter is over! 10/10 recommend!