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November 2023 by Kauser K de coligny
This place is so bad specially the pharmacy they refilled wrong prescription for me and I have go back again and wait in hours of line waste my time have to be at work ,it’s hassle to go back and forth stupid
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October 2023 by Google user
This place is so bad specially the pharmacy they refilled wrong prescription for me and I have go back again and wait in hours of line waste my time have to be at work ,it’s hassle to go back and forth stupid
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September 2023 by Chris B.
I had an appointment with the Advocate clinic (who was courteous and professional). Decided to have my prescription processed at this pharmacy, and after the nurse helped me get som OTC, advised me to go to the counter to check in. I'm waiting patiently, and the young female with the dark hair in a bun snaps "What do you need?" I responded "I'm just checking in (as the nurse suggested I do), and she snaps (without even looking at me) "We'll call you when it's ready". Incredibly unprofessional and rude. Given all the one star reviews here, I'm not surprised. Do yourself a favor and go elsewhere for your pharmacy needs. The pharmacy staff need some training in communication.
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August 2022 by Howard L.
The Advocate clinic in this store was great for an immediate (as possible) diagnosis of strep throat and a followup prescription for antibiotics. I've never been in here before, but it was perfect for this routine health issue. They have a medical tech and a nurse practitioner here for such issues. I got in via an appointment with the Advocate system, and it was seamless. Theoretically it's a walk-in clinic also, but practically speaking, it sounds like they're always at capacity as I found a couple of other Advocate immediate centers were as well. 5 stars for my experience here anyway. Thank you Sonam and Kathy!
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April 2022 by Foodie M.
I'm not sure why the pharmacy thinks it's ok shout out my name and medications loudly. My medication shouldn't be disclosed to all the customers around. Heard of HIPPA much?
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August 2021 by Dexter S.
The one assistant named Reena kept messing up my appointment and my order, gave me a different one and i have to drive back and exchange it, very frustrating. I hope she will be better to other customers, maybe she worked so hard but her performance is apparently costing me time and money and God know's who else.
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July 2021 by Eric A.
Spent an hour on hold. Kept getting through to the phone ringing and was hung up on 3 times in a row. The pharmacists just ignoring my calls. I'm a type one diabetic and I have never dealt with such disregard to human care. This place is the worst.
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May 2021 by Emily S.
I go to this Walgreens here and there for little things, and everything has always been fine no issues. I went in today to try and get my old family video that's on VHS converted to a DVD for myself and my mom. I went to the photo counter and stood there for a good 10 minutes before the employee turned around, which ok fine he was busy editing a picture, so not a big deal. He came up and I said I wanted to convert my vhs to DVD's. He said he wasn't sure if they did that, so he went and asked the manager. The manager, Rommel came over and at first didn't even know what I was talking about, and then he went to the touch screen and we proceeded to start my order. The total came out to 36.00 and I entered my name email address and phone number. I finished and was waiting for a receipt, as he took my video he was looking for the box they use to ship it (Walgreens doesn't even do the transfer, they send it elsewhere and said it could take up to 3 weeks to process). And he couldn't find it so he pulled his cashier to look for it. Manager goes away and the cashier find the box, puts it down, and walks away. Rommel came back over and said "I thought he was going to take care of you, he's the photo guy." And now I'm annoyed because I'm standing around waiting for my receipt and to make sure they put it in the box and it doesn't seem like anyone had any idea on how to provide this specific service. Then Rommel (the manager) gets on his phone and calls someone else who worked there idk if it was the boss or another co worker, but he had to ask her how to give me a receipt. At this point I'm over it. I told him to give me the tape back and that this was ridiculous. Thankfully they didn't ask me to pre-pay before I submitted the order so I didn't waste my money here. I try and give people the benefit of the doubt, but no one even knew how to provide this service and to top it off the employees were rude acting like I'm inconveniencing them
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August 2020 by Anonymous A.
This is a review for their urgent care. I went to see them in the fall with urinary tract symptoms. I was given a course of medication, but I knew my symptoms weren't getting better. One of the nurse practitioners seemed concerned and offered to change my medication, but once the culture came back the nurse practitioner who saw me refused to change my medication. Turns out, the UTI formed a kidney stone. Oh, they also don't prescribe yeast infection medication. An awful practice for a very routine diagnosis.
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February 2020 by David H.
This is the best pharmacy within miles. Every employee is nice, respectful, pleasant, accomodating, and works hard and fast. I go out of my way to use this Walgreens even though I have much closer options, I would suggest you do too.
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July 2019 by Alison L.
I'll had a prescription dropped off my my Dr & 30 min later I called to see if it was ready. First call - waited 10 min & was hung up on. 2Nd call - waited & was told there was 1 call ahead of me then eventually it said just pls hold. After 35 min I tried again - same situation. I actually drive to the pharmacy & sat in the drive through for the duration of the call. I buzzed for service & they said just a minute. 15 minutes later I was still on hold & they said we'll be right there there's only one of us. I drove around & went in & there were 3 ppl in the pharmacy. They couldn't fill my prescription but that's not the issue. The issue is I was doubled over in pain & in my pjs & didn't want to deal with their crap. Jason the shift leader was very nice & apologetic. But the rest of them were rude, didn't answer the phone, & left me at the drive drive thru indefinitely. Terrible service. Horrible.
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April 2019 by Roa Ming 華明 C.
I won't go back to this clinic again nor would I recommend the young lady doctor. Just didn't provide good diagnosis and didn't bother to do blood test for patient before ruling out the need or no need for antibiotics. Then she just prescribed you expensive inhaler. That's the reason I won't go back. Please make the world a better place to be a good doctor when someone actually needs you. You didn't do a good job doc. Sad.
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November 2018 by Meredith Knowles
HIRE SOME MORE STAFF AT THE PHARMACY. THE PHARMACY IS VERY BUSY AND WAIT TIMES ARE INSANE.
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March 2018 by Lumi A.
absolutely terrible. i didn't get a chance to get his name, so i'm just going to describe him. he was a seemingly middle aged asian man (now it is common sense to know race obviously has nothing to do with this, just providing a description of how he looks so people are aware of who i'm talking about) I was asking this employee simple questions about the return policy for a toy that my nephew wanted to get. He seemed super turned off and replied sarcastically and unprofessionally. i've worked in retail for 2+ years, i know that customers can ask some annoying questions, i've dealt with entitled customers before, but i have never been intentionally rude to one like this guy was. i was trying my best to be polite to him but that's also HIS job to do to a customer. whatever he was going through that day, he projected all of his frustration through his attitude and behavior while responding to a simple question. he even sounded annoyed by my 6 year old nephew who asked him the price of the toy. just disgusting, never coming here again until they do something about his attitude or fire him
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March 2018 by Peter F.
The pharmacy service here is amazing! Not only are the pharmacists knowledgeable, they are extremely caring and even call you by name when you regularly fill your scripts here. They go the extra mile to resolve any difficulties that might arise with your insurance company or your physician. I recently moved here from the east coast where I dealt with a community pharmacy (not a chain) so had become accustomed to friendly, personalized service. In moving to this area and dealing with a chain pharmacy I was anticipating impersonal attention, long lines and wait times as had been my experience at the Walgreens back east. I was happily surprised to find this Walgreens Pharmacy equal to my community pharmacy in New Jersey. I highly recommend this Walgreens. You will not be disappointed!