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April 2024 by Mialese Libera
I want my money back on all my stihl equipment set a time and date ...you sell the equipment saying it or they have a residential 2 year warranty then the first time in 20 years having never had a problem never had to use warranty and the little metal piece on fs 70 head somehow is missing and won't warranty it the head unit out and just replace the head...they said it only had a 3 month warranty....It doesn't show its not covered..I believe my youngest kid has the fs 70.backpack blower .edger..and I still have my fs55..everything else for sold buy my oldest kid.these 4 items are only a year old...............i understand the blade on the edger wouldn't be warranted...I did by the options to make my warranty extended to 4 years...and also no where in my paperwork or on your computer there isn't anywhere it says 90 day warranty ont the trimmer head ....I understand the string would not have a warranty but the head?.Now I'm afraid to even bring any thing in for any future warranty work ...cause then it seems or will change the warranty on it or them...that's why I want my money back for all of them and I will never buy anything from ur franchise again if you are going to change things after the sale
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February 2024 by Erica Morris
Friendly service!! Thank you so much for programming my key fob!!
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February 2024 by barbara wroblewski
They are always so helpful.
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February 2024 by mark bogar
Great service. Friendly staff
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January 2024 by Patrick Day
Great team, very helpful, and have what I need.
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December 2023 by Tim Garrison
Great service, knowledgeable and friendly… no need to go anywhere else!
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November 2023 by Kent Wiegand
THESE FOLKS UNDERSTAND CUSTOMER SERVICE! Timely, Defect Free and Kind. I had several people jump in to help answer questions that I had. Even though they didn’t have the right replacement part for my Larson storm door, they told me where to get it and how to get it covered under warranty. It is apparent that they enjoy being at their job and serving customers well.
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September 2023 by Amanda Long
Amazing service, amazing people. Shop Local, you won’t be disappointed! Thank you, Nena!
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September 2023 by Jordan W.
poor customer service through way of under payed and misinformed staff, small selection that's fine for basic projects though usually at higher prices than menard's or lowe's. also smallest lumber section with huge margins (go to rp lumber and save yourself the time) check it out for a good laugh if you're looking to kill time.
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September 2023 by Christian Ritchie
Everyone working there has been kind and helpful, they usually have what I need (and it's usually obscure things that bring me there), and the prices are pretty good.
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September 2023 by Joseph W.
I bought a new stihl chain saw I used it for one hour the next day I couldn't get it to start I took it back to the store Ben kept it for 13 days I called him and told him to fix it today or give me my money back he called me a couple hours later and said it was fixed I took it home tried for an hour couldn't get it to start I offered my neighbor 100 dollars if he could get it to start after an hour or so of trying he couldn't get it to start so not only do they sell junk they lie to you when they say they fixed it for you.
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June 2023 by Chuck Hart
I love this hometown hardware store! The hours are convenient and they have great products at a good price. They also have the Ace Rewards program, which is great and saves money. Most importantly there are great and helpful staff members always willing to answer any questions.
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June 2023 by Zach Bell
Great hardware store with just about anything you'd need and the store is nice and organized.
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June 2023 by Steve Redbeard
If you are looking to buy paint, come talk to Cody! He’s so nice and helpful, you’ll leave a positive review too!
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June 2023 by Susan Huff
Went looking for a soaker hose on Memorial weekend and as soon as we walked in the door someone was asking if we needed help. She told us right where to go and then we had 2 salesmen who also asked if we needed help checkout was smooth and easy!! The next day we went back to get another hose and was again met with the same care from everyone!!! I would highly recommend Ace for all their hardware goods. I also bought some home goods while I was there!!
