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February 2024 by Theresa Casillas
The shower was installed in 2 days. The installer was very nice, and pleasant. He kept me informed on the process from start to finish. Also he asked me where I wanted him to place the shower and the hand held shower, as well as the shelves. I would highly recommend Bath Fitters to my family and friends! Mostly based on the installer but I have to give credit for the sales person who came out and went over the different deals and options. The price was very reasonable with a payment option that fit our budget. I don't think we could have afforded it if he had been a pushy salesman, trying to sell us things we didn't need, and were not needed by us.
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February 2024 by Donna Woodrum
Everything about our experience with Bath Fitter was 5-star!! From our initial meeting with the sales associate, Gregory Beeks, to all the follow up information from Crystal. Then the actual installation was top notch. Our installer Josh was amazing!!! Professional yet kind and caring, he did an great job for us. Paul, the plumber was also very professional and personable.We couldn't have asked a better experience. We will recommend Bath Fitter to everyone we talk to. Thank you so much!!
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January 2024 by Tracy Jobe
Jordan and his worker were very pleasent and were very efficient workers. The shower was finished in a day and 1 hour then next day....shower looks great and works wonderful for my husband. Have recommended bathfitters to several friends.
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December 2023 by Shaina Wilson
TERRIBLE SERVICE! My bathroom looked like a 3 year old caulked it. They brought over a broken tub liner and it took three months to come in then it was the wrong size. Dennis the head guy over there was worthless and didn't help whatsoever. Do not go through this company
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November 2023 by Dale Coulter
I was impressed with the qualities of the company manufacturing all their own materials in the USA, the lifetime warranty (but only for us, not whoever buys the condo from us, and the price given is the price even if unexpected problems occur during installation.
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October 2023 by Luke Rogers
Great experience, used ground cloths, cleaned up everything and the entire bath was installed in a day!
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October 2023 by Dave Moran
Great work. Very friendly, efficient and professional.Service: Remodeling
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January 2023 by Karens 28
High price and low quality. Installers were poorly trained and left a mess of grout everywhere. Since having the showers installed 10 months ago I've had to make three calls to the warranty department for repairs and it's at least a month before someone can come to fix anything. I would not recommend bath fitters. It might be the biggest home improvement mistake I've ever made.Services: Shower refinishing
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November 2022 by Eileen Wikoff
I was not impressed with the technician who came to measure. I was very pleased with Zack who installed the shower and surround. There was at least one of the workers with Zack who talked a lot and did very little work.Services: Shower refinishing
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September 2022 by Robert Walsh
We had the bathtub and wall enclosure replaced in the house we purchased. Bath Fitters did an extremely good job replacing both. The installer, Josh, was professional, courteous, efficient, and friendly, in addition to being on time and doing the work in record time. We're very satisfied with all of it and would recommend them to anyone. The price was very reasonable for the quality and workmanship. Thank you Bath Fitters!!!Services: Remodeling
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July 2022 by Blanka Silver
Bathroom fitting for shower, wall, tub, some plumbing. Great customer service from sales to installer. We are very pleased with the product and service.
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May 2022 by Gary Babcock
The salesman was, frankly, a good salesman, as he presented a case that offered no discounts, " bc they could mark it u up just to show a discount later.. so why".. he was able to quote on a job that had a few different wall angles for the techs to deal with and was out of the Peoria office. To date, almost a full week after work complete haven't heard from him since sell. (I had work done on basement from a specialty contractor before.. that salesman sold the job, came out while techs were doing the work, followed up after... that's the way I believe it should happen)They sent the tech from davenport with little communication on what he was up against. He was alone to do a job for 2 minimum. He was awesome but alone... the job had unique angles he had to deal with... and he had to drive from davenport to morton to pick up supplies.. which isn't expected normally so that added 3 hours to a day.The company was supposed to send a guy to help day 2 but he was a no show. To me, working tools, carrying porcelain tub out alone is a safety issue. Anyway, This pushed tech into Sat...no OT bc they work on salary based on a reduced sale price.The tech has followed up already to see if we're happy. Still no follow up from sales.If I was king of company, I'd take a portion from sales and give to tech.Finished product was awesome.. the wall angle and finish a work of art.I'd recommend with caveats.Kudos to Collin of Davenport!GServices: Bathtub replacement
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May 2022 by Alyssa Mooberry
Our new bathtub looks fantastic! Our Bath Fitter tub was the perfect complement to our bathroom renovations.Services: Remodeling
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January 2022 by M Smith
Brent worked so hard to get our bath remodel done in the time estimated, even after encountering the dreaded cast iron tub!Service: Remodeling
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August 2021 by Patty Crawford
The two installers I had were very professional and very nice. Had the bathroom done in one day, even though they came across a few problems. They did a great job, I am very pleased with the results. I love my bathroom. Thank you.Services: Remodeling