-
February 2024 by Lucy Tropical fish by the River Sylvester
Went inside, and it took forever for the lady to even come to the counter to take the order of the guy in front of me. When I finally got my order in, it took forever, all i got was one simple iced latte. I walked in at 6am and didn't get out till 625am. Not the fastest. It's like nobody even cared about the people in the lobby and only worried about the drive thru.
-
January 2024 by Dk on the farm
I purchased 2 quarts of ice cream and a regular coffee period. The Morton, Illinois Ashland Road Dunkin' Donuts was exceptional. It was very clean and that's what first caught my attention. The two men working were very courteous and I told them how much I appreciated the cleanliness of their store. The coffee was great, also, my wife really enjoys the BR's chocolate/peanut butter ice cream. Thank you very much for great service.Kid-friendliness: The two gentlemen that were working tonight were very kind and courteous. I got prompt service which was followed precisely. My order was quick and professionally handled
-
January 2024 by Autumn Greiner
gave me iced coffee when i asked for cold brew, i clarified like 4 times, and still got the wrong order. workers need to be more diligent and give people what they
-
December 2023 by Brian Brennan
Good coffee!
-
November 2023 by Terry W.
I would not eat or drink anything from this place. Low quality on everything I ordered. Service was slow. Do you self a favor and find somewhere else.
-
November 2023 by Lucas B.
I've gone to this Dunkin' for years now. Never had an issue and the line is almost always short for the drive-thru. Highly recommend.
-
October 2023 by Lisa Jenkins
Got the nutty pumpkin iced coffee and it was awesome.
-
September 2023 by Amy Kent (AmyBamy)
I stopped in here on 9/11 at 7:15 pm and had a very bad experience with the two girls that we’re working. I got my order OK but I had locked my keys in my car and I am from out of state and it’s raining outside so I went back inside and asked for help. The light skinned blonde or brown haired girl was really rude and dismissive and basically said OK what do you want me to do about it which was embarrassing and then she said wait why don’t you call the nonemergency police and went to go get their number and then her and the other girl went across the restaurant and I said I get a new number day Sat back there and laughed at me over. I don’t know what because people like their keys in the car right like what are they laughing about? What in the hell did I do. Like seriously the most ridiculous little snobs I’ve ever met. I’ll never come back to this place again because I live a thousand miles away but if I didn’t, I would tell everybody in the town not to go here. Oh, and my frozen coffee was terrible which doesn’t really matter because it’s in my car and I won’t be able to drink it until it’s melted I’m sure my donuts are good when are donuts not good, right????
-
September 2023 by Amy Kent
I stopped in here on 9/11 at 7:15 pm and had a very bad experience with the two girls that we’re working. I got my order OK but I had locked my keys in my car and I am from out of state and it’s raining outside so I went back inside and asked for help. The light skinned blonde or brown haired girl was really rude and dismissive and basically said OK what do you want me to do about it which was embarrassing and then she said wait why don’t you call the nonemergency police and went to go get their number and then her and the other girl went across the restaurant and I said I get a new number day Sat back there and laughed at me over. I don’t know what because people like their keys in the car right like what are they laughing about? What in the hell did I do. Like seriously the most ridiculous little snobs I’ve ever met. I’ll never come back to this place again because I live a thousand miles away but if I didn’t, I would tell everybody in the town not to go here. Oh, and my frozen coffee was terrible which doesn’t really matter because it’s in my car and I won’t be able to drink it until it’s melted I’m sure my donuts are good when are donuts not good, right????
-
September 2023 by Matt M.
It's just an ok location! There is no happy hour at this location!!!!!! I repeat no happy hour from 2-4 pm at this location! I prefer the location in north Normal, Illinois! I ordered a Carmel craze medium latte and with the app it was 3 dollars instead of 5.49! Make sure you order or pay with the app for the special offers! The latte was really sweet but it was good!! Love a good ice cold Dunkin coffee on a hot day!! This location also offers baskin robbins ice cream!
-
August 2023 by Becky & Dustin Spencer
A+ customer service. Pup cup for the dogs! ?
-
August 2023 by Der Fotograf
Staff not paying attention to those walking in store. Not even a "hello". Walked in, grabbed my mobile order and walked out without even a worker turning around. Someone could easily take someone's order.
-
July 2023 by Nancy Brayboy
This place was good but just too busy and they had plenty of staff working but they were all working on getting the drive thru orders out that they were not paying attention to the ones need to order on the inside and when we did finally get someone to take our order because we were walking out the door because we could not get someone to take our order she stated you could ordered on the Keos. I am tired of no personal service anymore, I had questions and wanted to ask them to a human not a machine that won't talk back!
-
June 2023 by Kevin Wagers
Service at this location is top notch. The doughnuts are the normal Dunkin.
-
June 2023 by Dori Ford
Got iced green tea mocha, delicious. But free donut was hard and stale.
