FedEx Ground
Hours:
500 E Highland St, Morton IL 61550 Hours
About FedEx Ground
FedEx Ground is a reliable and customer-focused delivery service, according to the reviews. The Morton facility is praised for its excellent customer service, with employees like Will and Beth going above and beyond to ensure customers can receive their packages. The delivery drivers are also described as helpful, especially for customers with special needs. While there were some initial issues with package delivery and a loud truck, the company has addressed these problems, leading to quicker and smoother deliveries. Overall, the reviews suggest that FedEx Ground provides a positive experience for its customers, with friendly and accommodating staff.
Most Recent Reviews
April 2026
Ignored my full address and failed to deliver citing an incomplete address...customer service line will not connect you to a representative at all. I spent 2 hours trying to connect to a real person. Incredibly frustrating. Negative 50
March 2026
Trash company. Customer service is bad and rude. Can never talk to a human when needed to. This is why Amazon is taking over in the first place. Companies like this. 😡
February 2026
Costumer service is garbage in itself the AI is making me lose braincells, delivery drivers from this location never seem to look at the delivery instructions ESPECIALLY WHEN ASKED TO LEAVE PACKAGES AT FRONT DESK we have jobs we cant be there waiting for our packages 24/7 especially when we dont know when it arrives
More Comments(132)
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