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August 2024 by Nicole Zuercher
Morton Alwan Pharmacy Staff have always helped me find the medicine I need. Their customer service is excellent. I would highly recommend this pharmacy.
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May 2024 by Trisha Rusterholz
Love this pharmacy always friendly, little understaffed, but that's okay worth it always personable and caring!
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April 2024 by Christina Alexander
Called to have my prescription ordered. I don’t know if Katie was having a bad day or what the challenge was, but she was rude, short, and acted as if she did not want to give any assistance to me.. I personally will never go back to this store again I will have it transferred elsewhere
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March 2024 by Sarah Hankins
**I have seen your response, and it is laughable. I have reported your facility, and your pharmacy is being investigated for the fraud you have committed. To continue to lie and be so unprofessional and rude is shameful. On the recorded line I informed Mike that I had never received the medication the first time it was offered and even asked if it was a real offer since my child was struggling and we had wasted an hour between the thirty minute drive and thirty minute wait time in the store. If you had fully cooperated with the police you would have shown them the video footage and recording. However you chose not to as it would have shown exactly what i have said here. All of this will be proven by the investigators who are involved. Instead of handling this in a civil and sensible manner, your pharmacy chose to act in underhanded shady ways that only further show how horrible this company is.Rude and unprofessional staff that commits fraud. Claims to have given us medication for our autistic son that they never provided but have billed insurance for. We called the police and the pharmacy staff and owner refused to show police clear footage of this and have cussed me out for showing them evidence that they are being fraudulent. We will be taking it to civil court as they are impacting the well-being of my child. I hope they get shut down for all of the horrible things they see doing.
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February 2024 by Lindsay Gould
Not only sat in the drive through for 15 minutes while the employee talked the whole time to the person in the vehicle in front of me, I was then greeted by the employee ery disrespectful and rude and proceeded to talk over me the whole time. I then had an insurance cocerage question which was responded with, "figure it out on your own." Not the first or 10th time I have dealt with the rude employees and surely will not accept it any longer. They do not have medications ready when they say they will, cannot find your RX and no robo call of when your prescription is ready. We will no longer be part of this pharmacy.
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January 2024 by Rocky and Vicki Holcomb
I love Alwan Pharmacy! No matter the interaction with them, they are always kind & very helpful. They always give that little bit of Xtra to their clients!
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January 2024 by Brianna Aberle
we sat at the drive-thru window for 23 minutes before being seen. after being seen at the window, there was no acknowledgment of how long we had waited. it took another 10 minutes for them to get back to the window just to tell us they did not have the medication. in the meantime, there was one poor car trapped behind us and cars behind that car kept leaving to just walk inside, surely to wait in a forever long line in there as well. the lady that "took care" of us was unpleasant.
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December 2023 by Shana Maher
Love coming here! Right next to our Pediatrician they're quicker and cheaper then the pharmacy closer to our house!
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November 2023 by Melissa Hedrick
Always so very kind
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October 2023 by Dawn Rodgers
I went to Alwens yesterday to pick up a prescription and Jessica waited on me she is the ultimate customer representative for Alwans it was the best experience I've ever had with them. So I wanted to give her a shout out good job and thank you for making me feel appreciated as a customer.
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October 2023 by Kim Kuhn
They carry stuff you can't get elsewhere
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October 2023 by Rod G
Friendly staff, clean facility.
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August 2023 by L Tru
I just wanted to give a shout out to one of your technicians, Jessica. I meant to leave this review a while ago but after having a baby, I got busy.She has gone above and beyond for me so many times. I am on a couple of medications that often have an insurmountable amount of red tape. Sometimes they're not in stock. Other times, you have to fight insurance over every refill. Never once in that time frame has Jessica ever made me feel like I was a bad person for being on these medications. She's never chastised me or looked at me sideways. I can't tell you how many times I've gone into the local Walgreens or CVS and been treated like other trash because of my medications. I always like to remind those places, would you be rude to an overweight customer picking up diabetes medications? So then why would you treat somebody like me who is being prescribed medication and overseen by a very well-respected doctor?I recommend your pharmacy to anybody else that has had my experiences with other big box places. Please do not ever let go of Jessica. She's never ever made me feel like I'm a hassle. She's always returned my calls. Always delivered and always done exactly what she said she was going to do. You will not find that very often in the workplace.Thank you so much Jessica!
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August 2023 by Email Address
I just wanted to give a shout out to one of your technicians, Jessica. I meant to leave this review a while ago but after having a baby, I got busy.She has gone above and beyond for me so many times. I am on a couple of medications that often have an insurmountable amount of red tape. Sometimes they're not in stock. Other times, you have to fight insurance over every refill. Never once in that time frame has Jessica ever made me feel like I was a bad person for being on these medications. She's never chastised me or looked at me sideways. I can't tell you how many times I've gone into the local Walgreens or CVS and been treated like other trash because of my medications. I always like to remind those places, would you be rude to an overweight customer picking up diabetes medications? So then why would you treat somebody like me who is being prescribed medication and overseen by a very well-respected doctor?I recommend your pharmacy to anybody else that has had my experiences with other big box places. Please do not ever let go of Jessica. She's never ever made me feel like I'm a hassle. She's always returned my calls. Always delivered and always done exactly what she said she was going to do. You will not find that very often in the workplace.Thank you so much Jessica!
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April 2023 by Maureen Groth
I would like to compliment one of your staff members, Jessica. It is always a pleasure to see her at the drive up window. She always brings a helpful attitude and is so friendly. I have a son with an intellectual disability, and when he’s with me, she always takes the time to acknowledge him.
