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April 2022 by Dennis Perkins
Every thing went well. and I was impressed with the lady that did our taxes.
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April 2022 by William Martin
Employee was prompt friendly and knowledgeable.
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March 2022 by Jason Graf
I have used h and r block for my taxes for 4 yrs and have always been treated with respect snd they explain everything and find me the best solution for my situation
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February 2022 by Steven Fontaine
amber was incredibly helpful, polite and professional. best experience I have had with any situation involving my taxes. 5 star service and will be back many years to come. will recommend to friends and family!!
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February 2022 by heather harston
She did an excellent job
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February 2022 by Dawn Lemmert
Quick. Easy. Excellent service
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April 2021 by Chuck Birchenough
Friendly, knowledgeable staff. Prompt service. Very understanable explanation.
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April 2021 by T M
Amber stanley is very professional and knowledgeable. Pleasant and courtious.
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April 2021 by Dave Wages
because you guys charged me 129.00 to do my taxes..... when i could have done them for free
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March 2021 by Laura Thorp
have had my taxes done at the Morton office for many years--always professional and have had no issues with my tax returns
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March 2021 by Blake Wingfield
The process was very easy and quick. Also, my representative was great!
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March 2021 by Michele McLee
Very friendly & efficient
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March 2021 by Jeffrey Lane
Extremely kind and helpful
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March 2020 by Lisa F.
Have been with Block for more than 20 yes and this was the last year we will ever let them do our taxes! I got divorced recently and was doing my taxes on my own for the first time and I had a lot of questions for the tax preparer, Dave, but he kept interrupting me every time I have a question I didn't understand something and wanted me to listen to his stories about various subjects tax related. I failed to ask some of the questions I needed to and did not understand what he was telling me on the method of getting my taxes back so now I have to wait for the snail mail method :-( there's nothing we could do it was already done. But then he tells me the feds are not even excepting the tax returns with children until February 28, I have my appointment the first week of February. So now I'm super disappointed in at this point still do not have my tax return back I called the office and their manager, Pat homes, was not available so I left her a voicemail. I had to do that three more times over the next six weeks because I never got a callback from her! I finally got a hold of her and she didn't know what to say, the texts were just taking a long time to get back. So I brought up why did it take her a long time to get back to me? And she said she didn't know she had any voicemails. It might've been turned off. Or something is wrong with her voicemail, the story kept changing! So I finally figured out that she I called the office and their manager, Pat homes, was not available so I left her a voicemail. I had to do that three more times over the next six weeks because I never got a callback from her! I finally got a hold of her and she didn't know what to say, the taxes were just taken a long time to get back. So I brought up why did it take her long time to get back to me? And she said she didn't know she had any voicemails. It might've been turned off. Or something is wrong with her voicemail, the story kept changing! So I finally figured out that she hadn't even checked the voicemails for six weeks because I left three voicemails! She says she never received my voicemails and I asked her if she ever actually checked the voicemails in those six weeks and she said no. So manager of three stores doesn't check her voicemails for six weeks? You should be scratching your head and asking yourselves "why are you letting H&R Block prepare your taxes? They are the schmucks off the street I don't know what they're doing and teach them to use a computer program. This guy said he was some kind of a CPA, I question that because why is he working for H&R Block! CPAs end up paying a lot of money to get that license and I doubt they make very much money there. Anyway Pat did not have any answers for me so I had to call H&R Block and file a complaint. I paid over $300 have my taxes done and as of March 20, with Covid raging and I need my tax return to support my family because I'm a food service worker and I'm laid off, and I'm very mad! Don't use H&R Block!
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March 2020 by Mary Ibbotson
Taxes were done quickly and professionally
