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February 2024 by John Hymbaugh
Made an appt to get taxes done. Got all thru it and went to pay the prep and filing fees and nothing would work. Preparer got ABSOLUTELY NO HELP from his supervisor or any support number he called. Find another more reliable tax prep outfit
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April 2023 by Steve Knack
I have the most basic tax there is and they still couldn't get it figured out. This is a place claiming to be professional. The elderly man who prepared my taxes did all the paperwork and took my 195.00 dollars. Gave me all the paperwork and a receipt. The next day calls and says the taxes were not right does not file taxes. He wanted me to come back in and sign paperwork. Back to work already otr driver not possible. No apology please just my money back.
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March 2023 by David Weed
Have been to Jackson Hewitt 3 years in a row...why wouldn't you give loyal customers coupons?? Yet 50% to ppl whom it's their first time..let's just assume..I'll do them myself next year
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March 2023 by Brent McCoy
John was great!!!!!
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February 2023 by William Franks
My experience was good
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April 2021 by Tonya Ballard
Liz was an absolute delight and helped with every question I had very professional awesome customer service skills
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September 2020 by John McClister
Excellent service
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April 2020 by Judith Gibson
I still not recieved my state refund due to my tax pro John not making proper copies that he should have made now my family is struggling i feel i should recieve a refund of some kind for his negligence of making proper copies i have never went through this with anybody on my business before and am very unhappy i had to go another tax office with jackson Hewitt to get fixed luckily Marcella made that part right for me but i still feel 500 was to much to pay for that kind of negligence
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June 2018 by Cindi
The tax professional was friendly and very knowledgeable about tax process.